We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (863)
Filter reviews
863 results
Traveller rating
393
233
136
66
35
Traveller type
Time of year
LanguageAll languages
More languages
393
233
136
66
35
Show reviews that mention
All reviews front desk the shuttle driver parking garage business trip mountain view free shuttle balcony spur airport walmart downtown inns rockies dia hyatt
Filter
Updating list...
53 - 58 of 863 reviews
Reviewed 7 October 2017

Hotel staff were very cordial and helpful in coordinating rooms for our small group. The room was clean and bed was comfortable. We received breakfast vouchers and enjoyed a nice hot breakfast before departing for our days activities.

  • Stayed: November 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank 719KDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnStapleton, General Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 10 October 2017

While traveling, we’re glad you and your friends were able to meet up in the Mile High City here at the Holiday Inn Denver East - Stapleton! We’re pleased to learn what a great help our staff was in getting your group accommodated, and it’s fantastic to hear that you all enjoyed starting your day with breakfast here at the Inn before heading out for some fun in Denver. We really appreciate your kind words for our staff and accommodations, and we’d be elated to welcome you all back the next time your paths cross in our city.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

The room is clean and the facilities are rich, with refrigerator and micro-wave oven. The scene out of the window is beautiful. The hotel staff are all enthusiastic and allow us for a late checkout to 1:30pm.

Room Tip: higher floor for better scene
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank weiwei l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnStapleton, General Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 6 October 2017

Thank you for sharing some wonderful words on the Holiday Inn Denver East - Stapleton! Seeing the Mile High City skyline with the Rockies as its backdrop is simply incredible, and we’re glad our views were one of your favorite parts about your visit. We’re always happy to assist with a late checkout when possible, and it’s great that you were able to spend a little more time with us, enjoying our well-appointed accommodations. We’d love for you to come back soon for some more rest and relaxation by the mountains.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Getting to the hotel from the airport was reasonably easy, a free shuttle bus from the light-rail station, but Holiday Inn East Stapleton is in limbo between downtown and the airport. It looks like airport locations all over the world, no charm, nothing of interest within walking distance, but unlike airport hotels all over the world, this was not convenient for the airport. Or the city. A large deposit was blocked on my credit card at check-in, (presumably in case I held a crazy-dancing party in my room, on my own). Then I was told that the pool was closed for re-construction. I consoled myself with a cold beer before bed and eggs benedict for breakfast. Both very good.

  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank bill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnStapleton, General Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 5 October 2017

Dreary is the last thing we want our guests to describe their experience as, and we apologize that there were a few aspects of your stay that fell short of your expectation. Here in the Stapleton section of Denver, you can find great shops, eateries, and entertainment a short distance away, including Station 26 Brewing Co. just a short walk away, which our staff is more than happy to share information and directions on, or transport you to via our complimentary local shuttle. We would like to mention that the incidentals hold is mentioned when making your reservation and is commonplace within the hospitality industry; we regret if you did not see this when booking your stay. While our pool closure is mentioned at the top of our website, it is part of our full transformation; a renovation that will bring a fresh, new style to our Inn, including a brand new Holiday Inn room design. Should you give our Inn another chance, we’re sure you’ll find it to be exceptional once our renovation is completed and with these details we’ve shared on our area. Your perspective is greatly appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

I have stayed at a number of Holiday Inns and this by far was the worst. As an FYI, hotel is presently under renovations including the pool. Not really an issue but more of an FYI. Hotel room was fine but had a dingy smell to it especially after being out during the day. Parking is located at the adjacent office building. Not an issue but would have been nice if the front desk had mentioned when I checked in. Hotel is about 10 minutes east of downtown but will definitely try to find a hotel closer to downtown on my next visit to Denver

  • Stayed: September 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank dsalca1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnStapleton, General Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 4 October 2017

Reading your comments is truly disheartening, as we never want a guest to leave unsatisfied with their stay. While we have done our best to inform our guests of renovation happenings by sharing the renovation dates, hours, and pool closure on our website, we regret if our transformation had an impact on your visit. Additionally, on our website, you can find information regarding our parking, which includes both a parking lot and garage for ample parking options for our guests. Given these details, we truly hope you will reconsider and select our Inn again for your next Denver trip, as we’re sure you’ll love our Inn, especially once our renovation is completed. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

Checked in to this beautiful hotel and Zack at the Welcome Desk couldn't do enough to make our nights stay more pleasant. He helped us park our vehicle in a safe place due to items on top of vehicle. He assisted us in every way in such a professional way I will definitely come back and stay here on our return trip! Thanks Zack, you are a real asset to Holiday Inn!

Room Tip: They will do their best to accommodate you
  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank devans5126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnStapleton, General Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 3 October 2017

With a warm welcome from one of our friendly staff members, we’re glad your stay at the Holiday Inn Denver East - Stapleton got off to such a great start! We’re thrilled that the staff member you mentioned’s help had such an impact on your stay and we will make sure he hears this. Zack, along with the rest of us look forward to welcoming you back on your next Denver visit and we are truly grateful for your kind words.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews