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“No issues for us, good stay”

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Holiday Inn Denver East-Stapleton
Ranked #57 of 160 Hotels in Denver
Certificate of Excellence
Reviewed 19 August 2012

The holiday inn Denver east-stapleton was a clean and comfortable hotel for our stay in Denver. Initially we were to use this hotel only as a stop over however we decided to stay a 2nd night seeing as the hotel was clean and well located for our needs.

The hotel itself has a nice indoor concept where the rooms all have doors facing an interior court yard. Both the rooms we had at this hotel were comfortable and modern looking. They both had a quick internet connection, good air conditioning and a flat screen tv with good reception.

The exterior parking lot was small and packed when we arrived but fear not as there is a mostly empty interior parking lot available in the adjacent building, a small walk is needed to get to the hotel but it wasn't long enough to cause us any discomfort and it was indoors.

The staff at the hotel were very nice as the price had jumped up for our second night since availability was low however the lady at the counter was nice enough to get us a very good deal.

There are lots of restaurants available across the street. My personal suggestion, go to Smash Burger, they offer a really tasty burger! There are also stores like Walmart if ever you need anything else.

All in all we had a good stay at this hotel and would recommend it.

  • Stayed: July 2012, travelled as a couple
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Thank FieroAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 21 August 2012

Thank you for taking your time and writing such a wonderful review about our hotel. We are especially glad to hear the compliments on your experience with our guestrooms and staff! It's so great to hear that you were able to enjoy all that the Stapleton area has to offer as well. We hope you will visit us in the future so we can welcome you back to our property. We truly appreciate your business and hope to see you again soon.

Warm Regards,

Amber Mansfield

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679 - 683 of 819 reviews

Reviewed 14 August 2012

We were happy with the location and the rooms were adequate but the beds were only full size. They weren’t queen size. We were 2 adults and 2 children (9 and 13) so the beds were small for us. The only other bad thing was the tub was clogged. Every budget hotel has a clogged bathtub. Great trip through. Next time I might look at the other hotels in the vicinity.

Room Tip: Good for 3 or less for travelling.
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  • Stayed: August 2012, travelled with family
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Thank Brian954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 15 August 2012

Thank you for taking the time to let us know how everything went during your most recent stay with us at the Holiday Inn Denver East Stapleton. I am so pleased to hear that our location was convenient for you. I do apologize that our full-size beds did not meet your family's expectations. We do have queen bedrooms on property, but unfortunately, only one queen bed is in each room. I also apologize that your tub was not functioning properly during your stay with us. In the future, please bring this type of issue to the attention of our front desk so we can rectify the situation for you immediately. We hope to welcome you back to the hotel in the near future!

Warmest Regards,

Amber Mansfield

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Reviewed 8 August 2012

The decor of the room was nice and contemporary. But if you look close the room was not cleaned very well. The A/C control looked like there were boogers or something stuck on it. The door jams of the bathroom door and room door has finger prints/marks. Light switches also were gross and had build up of dirt and grime over the years. The blow dryer also had gross markings all over it. I felt very dirty staying here but I had no choice and was very glad it was only for one night. I was in room 701.

If management is reading this review, please retrain your cleaners. Or at least inspect their work.

  • Stayed: August 2012, travelled on business
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Thank Terence2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 17 August 2012

I sincerely apologize that your expectations were not met during your most recent stay with us at the Holiday Inn Denver East Stapleton due to cleanliness issues. Please know that I have passed along your comments to our entire team, including our General Manager and Executive Housekeeper. We find these issues to be unacceptable and will address them immediately with our staff. We hope to welcome you back to the hotel in the near future!

Warmest Regards,

Amber Mansfield

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Reviewed 6 August 2012

We stayed here 4 nights in July. The Sleep number beds they have in the rooms are terrible. Ended up sleeping on the floor one night because we could not get comfortable. Was told at checkout that they did have other rooms with different beds but you have to request them. This is the only reason I am giving this place a terrible rating, other than the beds its a great hotel with good access in and around Denver.

Room Tip: Sleep number beds were very uncomfortable
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  • Stayed: July 2012, travelled with family
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Thank Rob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 7 August 2012

I sincerely apologize that your expectations were not met during your most recent stay with us at the Holiday Inn Denver East Stapleton due to you not being able to find comfort in our Sleep Number beds. In the future, please let the front desk know if you are dissatisfied with your stay in any way and we will do our best to rectify the situation immediately. Your comfort is extremely important to us. Please know that we do have rooms available without Sleep Number beds in them and we would be more then happy to honor a request for you to occupy one of those. Again, please just let the front desk know prior to checking in with us. We certainly hope to welcome you back to the hotel in the near future!

Warmest Regards,

Amber Mansfield

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Reviewed 3 August 2012

Had a quick trip to Denver and wanted to stay close to the airport. I hadn't stayed at this property in a few years but the upgrades are great. Rooms were extremely comfortable and staff was amazing. Looking forward to staying again.

  • Stayed: August 2012, travelled on business
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Thank Busy_Traveler975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded 4 August 2012

I am so pleased to hear that you were able to come back and stay with us after not visiting for several years and thoroughly enjoy our upgrads, comfortable rooms, and friendly staff! We truly appreciate your business as well as your postive feedback, so thank you for taking the time to let us know how everything went during your stay. We look forward to welcoming you back to the hotel in the near future!

Warmest Regards,

Amber Mansfield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Denver East-Stapleton

Address: 3333 Quebec St, Denver, CO 80207-2322
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Denver
#44 Romantic Hotel in Denver
#47 Family Hotel in Denver
Price Range: $119 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Denver East-Stapleton 3*
Number of rooms: 300
Official Description (provided by the hotel):
From an 11-story atrium to magnificent views of the Rockies and city skyline, the Holiday Inn® Denver East - Stapleton hotel has unique features you can't find at other hotels. Located off I-70 in Denver, Colorado, we're just minutes from downtown and within walking distance of restaurants and shops.Boasting more than 20,000 sq ft of flexible meeting space, our event facilities are ideal for corporate and social gatherings. We also offer a Business Center, as well as free Wi-Fi access. Business travelers are pleased to know that corporate regional facilities like United Airlines Training Center, FBI, Target, Nestle and Xerox are close to the hotel's address in east Denver.You can spend your days visiting attractions like the Denver Zoo, Denver Museum of Nature and Science and Denver Art Museum. At night, enjoy shows at the Denver Center for the Performing Arts. Dick's Sporting Goods Park, Elitch Gardens Amusement Park and the U.S. Mint are also popular destinations for the hotel's guests. Since Denver, Colorado is known for its proximity to the gorgeous Rockies, don't miss a chance to explore Rocky Mountain National Park, too.As you search for hotels in east Denver, keep in mind that we have a full-service restaurant and bar, along with a well-equipped Fitness Center, a relaxing Jacuzzi spa and a year-round, outdoor pool. So stay with us on your next trip to the Mile High City! ... more   less 
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Also Known As:
Holiday Inn Denver East Stapleton Hotel Denver
Radisson Denver
Denver Radisson

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