Apartment was very clean aside from the shower. Just a few sprays of diluted Clorox would take care of some spots of mildew. The rest was very clean. Could use one more comfy chair in the living area like the pictures showed. Our place only had a couch and 1 chair which was not comfortable for 4 adults. We did not have adequate bedding for the Denver winter temperatures, but I placed a call to request blankets and they were delivered with no problem. Also the instructions for the trash disposal on-line were not correct and we had to spend some time trying to figure that out. It would be nice to have instructions printed in the apartment vs. having to try to access everything from the on-line account once we arrived.