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All reviews no elevator village inn best westerns green chili room was clean parking lot breakfast staff hot tub fort carson hot breakfast first floor great place to stay front desk personnel king suite world arena breakfast area stay there again
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Reviewed 31 January 2019

The best thing about this Best Western was it's friendly staff and variety at breakfast time. I gave it an average instead of a very good or excellent because the bed was kind of hard which made for a few sleepless nights, I could hear people talking in the room beside me, and there was no elevator to get to the second floor.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GJM2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulya J, General Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 1 February 2019

Dear GJM2018,

Thank you for your review. We do apologize that the bed was not to your satisfaction I understand that every guest has a different need when it comes to the mattress style. We would have loved to hear from you during your stay that you had difficulties. My front desk staff would have offered you a different room instead. Yes, unfortunately we do not have an elevator at our hotel, which we made sure to include on all of our booking sides, our front desk staff is always committed to help with the lugguage if that is the need. We still hope you had a good stay and thank you for choosing Best Western because we do know there are many other hotels to choose from.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2019 via mobile

Stayed for business. Was in a suite with more than enough room. Hotel was clean and quiet, and convenient to the highway. Breakfast was good. Near a few restaurants and other amenities. Would stay here again if I ever go back to Colorado Springs.

Date of stay: January 2019
Trip type: Travelled on business
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulya J, General Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 22 January 2019

Dear John C,

Thank you for your rating and for your feedback. We are happy to read that you enjoyed your room and that the cleanliness of your room, the breakfast and just the plain convenience of the location was satisfactory. We sure hope to see you again. Thank you for choosing to stay with Best Western.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2019

This hotel was in a very good location and easy to access from the highway. The beds were very comfortable and the rooms were very clean. The staff was very friendly and helpful. I wasn’t able to use the fitness center and pool but they looked to be very well maintained.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Culture63866923818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulya J, General Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 19 January 2019

Dear Culture63866923818,

Thank you for your valued time to review us on TripAdvisor. We are very pleased to read that you enjoyed your room and the cleanliness of our hotel. We are glad that our staff exceeded your expectation in friendlyness and helpfulness throughout your stay. We hope to see you again and that you would be able to use the pool and gym. Thank you for choosing to stay with Best Western.

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Reviewed 6 December 2018

Excellent service, clean, and convenient location made for a very relating experience. Amenities are awesome, from the freshbaked cookies to the indoor pool and hot tub. Checkin and checkout went flawlessly

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Safari59308165112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulya J, General Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 7 December 2018

Dear Safari59308165112,

We appreciate your valued time to leave us feedback regarding your stay with us. We are very happy that you had a great stay during your time in Colorado Springs. We are glad that you enjoyed our clean hotel, friendly and welcoming staff, and the pool and spa for some relaxing time. We hope to see you again.Thank you for choosing Best Western Executive Inn & Suites.

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Reviewed 25 November 2018 via mobile

Very neat and clean, environmentally friendly, good hot breakfast, and safe feeling even in the parking lot. Only the bed was a little stiff for our liking. Great job!! We stay at this location whenever we are in the Colorado Springs area.

Date of stay: November 2018
Trip type: Travelled with family
2  Thank Exploration654386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulya J, General Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 27 November 2018

Dear Exploration654386,

We appreciate your feedback and are very delighted to read that you had another great stay at our hotel during your Thanksgiving trip to Colorado Springs. We still hope you did get a great good nights rest even though the bed was not to your liking. Thank you for choosing to stay with us again and with Best Western. Our best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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