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Reviews (281)
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149
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18
14
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All reviewsevening receptionmade to order breakfastfree happy hourbreakfast and happy hourcocktail hourgreat hotelcomplimentary breakfastthe sofa bedcommon areasthoroughly enjoyed our stayrestaurants within walking distancebreakfast was amazingawesome staffbreakfast staffroom servicegreat view of the mountainsair force
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56 - 61 of 281 reviews
Reviewed 3 April 2018

Had a great trip. The wife and son love the pool and gym while I was at work. Everyone started the day with a great breakfast and smiles from all the staff. We had a great time in the hotel and were able to get to many local sites.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Dale J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this reviewResponded 7 April 2018

Dear Dale J,

Thank you so much for staying with us and entrusting us to host your wife and son as well when you were at work. I am so glad that all of you enjoyed the hotel and the amenities we offer, I hope you will consider returning in the future.

Sincerely,

Jeff Zelkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

The common areas were updated. Room was clean but dated, dark & stuffy. The patio was nice to air out the room. Kids enjoyed the snacks at happy hour & the pool. Breakfast was good but some food not fully warmed.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this reviewResponded 7 April 2018

Dear Tom C,

Thank you for choosing to stay with us and for posting your comments on TripAdvisor. I am glad you family enjoyed the pool and the snacks at the evening reception, I am sorry for the feel of the room and the not so hot breakfast items, but appreciate the feedback so that we can continue to make improvements..

Best regards,

Jeff Zelkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Nice, clean hotel that was family friendly. The rooms were clean and the staff was friendly. We would stay here again. We really enjoyed the complimentary breakfast. The staff took great care of us and we enjoyed an omelette each day.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank kandjdehart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this reviewResponded 7 April 2018

Dear kandjdehart,

Thank you very much for staying with us and for bringing your family along. I am so grateful for your comments and we look forward to your next stay with us.

Sincerely,

Jeff Zelkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

At the Embassy suites you start your day off each morning with a complimentary breakfast buffet, including an omelet station. Our room was very large with a separate bedroom with door and living room area. Also, we had a wet bar, microwave, and refrigerator. (Don’t drink the water bottles they are $3.99 a piece, would be nice to have complimentary bottles) The bed was very comfortable and our little balcony had a great view of the mountains. When we would return each night we would enjoy complimentary cocktails from the bar and snacks from 5:30-7:30pm. Overall, very nice hotel and I would certainly stay here again.

Stayed: April 2018, travelled as a couple
Thank Moira N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this reviewResponded 7 April 2018

Dear Moira N,

I sincerely appreciate you taking the time to write such a great review. Thank you for mentioning so many of our amenities, I look forward to you staying with us again.

Best regards,

Jeff Zelkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Had a great 2 day stay on vacation. Breakfast is great and staff is very friendly. Was spring break week in Colorado, so lots of families and children, but not very noisy. Good location. As others have said, the bathroom is very small and almost an afterthought, but functional. Bedroom had a vanity/dressing table so could do makeup/hair there. Had a chance to interact with several of the housekeeping staff and they were very friendly and accomodating.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank liv4travel2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this reviewResponded 7 April 2018

Dear liv4travel2015,

Thank you very much for your kind comments! I am glad that you enjoyed your stay with us and found the housekeeping staff to be friendly and accommodating.Please consider us again when your travel plans bring you back to Colorado Springs.

All my best,

Jeff Zelkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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