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Reviews (2,228)
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Reviewed 6 April 2018

We took our granddaughters ages 4, 6, and 8 for a two night stay during spring break. The youngest mostly stayed with the adults while the middle girl loved the arcade and the oldest became a Magi-Quest fan. As other reviewers have noted the price is very expensive and most of what the kids like to do will cost extra. We were charged $60 for 4 towels supposedly not returned, yet everyone claimed all towels were scanned and returned: the towel return process is flawed--and who would want to steal those towels anyway? We ate all our meals onsite, and the breakfast buffet was the best meal of the day albeit way over priced, especially for the 4 year old. We will no doubt return while the grands are still young, but by 11 or 12 the eldest will want no part of it. The $22 per day valet parking fee is also too much. Next trip I may use the valet for unloading then move the car the next day when open spaces pop up in the lot.

Room Tip: Higher floors mean longer waits for the elevators, especially at peak times.
  • Stayed: March 2018, travelled with family
    • Location
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Thank AlpacaMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

The resort is very crowded. Long lines for water slides. Wave pool is very crowded. Food is not very good and long waits to get seated. We had children ages 11 and 12 and they are almost too old to enjoy most of the activities offered. They enjoyed the water park area for a bit but again it was very crowded. Better suited for children that are younger. Very overpriced.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
1  Thank krekeler0612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

For the price paid for two days, I don't believe its worth it. Don't get me wrong, it was nice to get the kiddos away and they had fun, but $1500 for a two day stay with the water park, not including any additional activities or food was excessive. The dinner buffet which had to be purchased separately was average at best. The grill which makes the main course shut down by 8pm on a Saturday, leaving a very limited selection. The dessert menu consisted of only a chocolate and white cake. Breakfast buffet was good, but for the price paid it should have been included in the resort fee.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank lgmain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Although we had an overall good vacation. There were a few things that i felt needed attention. The buffet at the Loose Moose every morning, there was a 45 minute wait with open tables. It was very understaffed. There needs to be more for the parents to do while the kids play and use their passes. While i thought the set up was nice that all of the activities were in one place for the parents to watch. We felt like there could have been more offered for the parents to do besides the activities with all of the kids besides the Bar. The water park needs more ventilation. The smell of chlorine was very strong and it stayed that way. I did notice fans, but they were on the lowest setting possible it seemed, so the air was barely moving.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank kndrexler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

First visit for our family. We loved eveything, from the food to the water park. The staff was amazing and my children are excited to go back. Great job every one. The quest was my oldest favorite, and the clbig wall was my youngest. The water park was everyone's fav, and was well maintained. Great job

  • Stayed: April 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank vanessagomez2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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