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All reviews ski lockers outdoor hot tub bedroom condo beautiful lobby hot chocolate ice skating three bedroom fantastic location full kitchen centennial lift front desk staff fitness room washer and dryer restaurants and shops great room units slopes
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Reviewed 12 August 2017

This was our second trip to Beaver Creek and we thought we were "upgrading" by staying at St James Place. Unfortunately, we were majorly disappointed. The "premium" condo we booked turned out to be no better (and actually a little less) than the standard condo we had at The Charter where we stayed during our first trip. To make matters worse, during our four-day stay, we were only able to get them to clean the room once. Each time we asked about it, we were given a different story as to why they hadn't come to clean.

Overall, other than the proximity to the village center and Jake the concierge (who was wonderful), I can't think of anything to recommend this property and we will never stay here again!

Room Tip: Stay somewhere else.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Atwell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at St. James Place, responded to this reviewResponded 14 August 2017

I am hoping you will reach out to me and see if we cant determine where we failed and see if there is anything we can do to make it right. I would appreciate the chance to do this.

Sincerely,
Randy Smith
General Manager
970-845-9300

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

Stayed in a 2 bedroom condo for 6 nights and everything was great except unit was directly above a fountain where kids screamed while they played from 11 am until 9 pm most days. SJP was wonderful otherwise: coffee & newspaper in the lobby, covered parking garages, located in the village with very short walk to access hiking trails, restaurants and shops, good gym, a/c (not all units have a/c so check when making a reservation), large rooms with a balcony off living room and master bedroom.

Room Tip: Ask for a unit that is not within hearing distance of the kids water fountain!
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at St. James Place, responded to this reviewResponded 17 August 2017

Thank you for taking the time to give us your review. The kids fountain is a real draw on hot summer days and I am sorry if it proved to be an inconvenience.

We will look forward to hosting you again.

Randy Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

Loved staying here--We felt like we were in a Swiss Village! Hiking trails, great eateries, free bus and shuttle to town/Lake Nottingham, are all within reach! People are friendly--Lots of shops and, don't forget the art galleries tucked away--Rembrandt and Salvador Dali paintings, as well as sculptures are not to be missed! This is a great area to relax and, river rafting, horseback riding, and Vail are short drives away! The mountain ambience abounds!

Stayed: July 2017, travelled with family
Thank maryhH2DA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at St. James Place, responded to this reviewResponded 10 August 2017

Thank you so much for your very kind words both in regard to the St. James Place and Beaver Creek in general. We will most certainly share your remarks with the entire staff. We look forward to hosting you again in the near future.

Sincerely,
Randy Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2017 via mobile

We booked a 2 bedroom condo for one week. On arrival we were given a 3 bedroom! What a pleasant surprise, as we had a private place to set up the PAC and play for the baby. It worked out great!

The kitchen was well stocked with dishes, pans, etc. the washer and dryer was appreciated. The little boys had their own bedroom with their own tv, a big treat to them. Daily maid service was nice for mom!

We did not have a view, and that was the only disappointment.

I recommend this property for families as it is close to slopes, and all that Beaver Creek offers. It has a great indoor pool area
and one outdoor hot tub.

Beaver is kid friendly and so is St. James Place.

Thank you to a great staff.

Stayed: April 2017, travelled with family
1  Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at St. James Place, responded to this reviewResponded 10 August 2017

Thank you so very much for your kind words about your recent visit. I apologize that I did not respond to your review earlier. We will look forward to hosting you and your family again in the near future.

Sincerely
Randy Smith
General Manager

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Reviewed 21 March 2017

Enjoyed our week-long stay at St. James. Just a short walk to the ski lifts through the plaza where we saw an ice skating show in 10 degree weather, brrr! The ski lockers were amazing and right next to the parking garage which was very helpful when we took a day-trip to Vail. Fantastic free hot chocolate in the lobby. My husband enjoyed the fitness room very much while I spent all day on the slopes! My only complaint was the heating system which was extremely warm. The only way to cool off was to open the window to sub-freezing fresh air! Took us a long time to figure out all of the light switches as well. But overall, an excellent experience.

Room Tip: Rooms that look out over the entry plaza are a little noisy at night.
  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Elizabeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at St. James Place, responded to this reviewResponded 22 March 2017

Thank you so much for taking the time to write your review. We are so pleased that we were able to host you and your family. I apologize for the heating issue but am thrilled that everything else met your expectations! The hot chocolate has become the St. James signature treat!

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