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All reviews packaged muffins whole week home away from home orange county bed was very comfortable laundry room a great stay esa pans freeway brea stove maintenance toaster refrigerator anaheim
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Reviewed 25 January 2018

Stayed here for one night. Got in late, left early. Room was clean (Except toilet rim which I saw by accident). Felt safe being an older single woman. Breakfast was nothing except coffee and packaged muffins, but they didn't really advertise it as a full breakfast.

Room tip: Ask for room on upper floor away from freeway traffic.
Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Colette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this reviewResponded 26 January 2018

Colette, thanks for evaluating your visit to Extended Stay America. We are pleased to know you liked our offerings and that you had a comfortable stay with us. It was a pleasure serving you, and we hope to welcome you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018

The staff was friendly and accommodating. Checking in was a breeze. Fresh coffee (good) in the morning,muffins etc...only problem was a lack of pans, but the staff made it right very fast and professionally

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank christophere830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this reviewResponded 13 January 2018

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you and your family back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

Cleanliness
Other Guest throws trash every were. Some guest have trucks they park in front.
Parking lot does not get get cleaned regularly.
A/C vents inside room are not cleaned they big derbies in there.
Need to have person how checks rooms regularly for detail items that cleaning crew does not able to notice

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank dilipp2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this reviewResponded 12 January 2018

Dilip. thanks for evaluating your visit to our hotel. Although you had an overall comfortable stay with us, we apologize for the housekeeping issue you experienced while being here. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you and your family back to us.

Sincerely,
Hotel Management

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Reviewed 3 January 2018

Nice hotel, good location, no frills. Other than the bed being to hard for me, we had no problems. The lady working the front desk was very nice. There was a new building being built next door but the noise didn't bother us.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this reviewResponded 4 January 2018

Dennis, thank you for being our guest at Extended Stay America. We are delighted to know our location was perfect for your needs and that our Front Desk associates left you with a good impression of our hotel. However, we are sorry you found the bed in your room to be uncomfortable and have shared your concern with our team to ensure it never happens again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit.

Sincerely,
Hotel Management

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Reviewed 12 December 2017

Ok except for the Room above me to much noise I would get a room on the top floor next great location close to everything stuff was sacure outside did not have to worry about things getting stolen while parked over night

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank robertlF5218LM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Orange County - Yorba Linda, responded to this reviewResponded 13 December 2017

Robert, thank you for taking the time to share your feedback. We are pleased our location was ideal for your needs, but we are sorry for the noise issues you experienced during your stay. Our front desk is available to resolve such issues, so we are sorry we were not aware of the problem, as we would have been happy to try and resolve it or move you to another suite. We hope you will consider us again the next time you are in this area.

Sincerely,
Hotel Management

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