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Reviewed 15 October 2018 via mobile

Sunset Plaza Hotel/ Best Western Plus is the surprise in West Hollywood - located in the heart of of the West Hollywood it had everything one wanted in a hotel and at great prices. Clean-nice rooms-good breakfast and most of all a wonderful team of staff that can’t do enough for you. Kudos to Nikki and Paola at the desk who helped our last day’s visit go smoothly. All the desk personnel were wonderful from check in throughout our visit. The pool area was nice as well

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Lee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded 18 October 2018

Thank you Mr. Lee for taking the time to share your thoughts about your recent stay with us. We hope to have you stay with us again soon.

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Reviewed 12 October 2018 via mobile

We have just finished a 3 night stay here and this hotel is fantastic! The rooms was immaculate and cleaned thoroughly each day. The pool area is just beautiful for swimming and relaxing. The location is fantastic and we only needed short Uber rides to get around. There are also restaurants within walking distance (including a Starbucks for coffee). The reception staff were absolutely amazing - especially Carlos and Paula - they were so helpful with any requests and questions. Will definitely stay here when next in LA!

Date of stay: October 2018
Trip type: Travelled with family
1  Thank sarahh22018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded 18 October 2018

Thank you Sarah for your wonderful comments regarding yous stay. We appreciate your feedback and hope to welcome you back again soon.

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Reviewed 9 October 2018

We stayed 2 nights in this friendly clean and well located property. The FOH staff and Breakfast staff were very efficient and friendly always helpful in answering any questions and advising options. Great breakfast spread. Very convenient to eating places.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Fae E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded 11 October 2018

Thank you Fae for taking the time to tell us about your experience at our hotel. We are so happy to hear you enjoyed your stay with us and we look forward to your next visit.

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Reviewed 8 October 2018

We stayed at the hotel september. When we arrived we were checking in and i asked if they had any suites we could upgrade to, because it was my birthday while i was there they upgraded us free of charge! Our suite was at the end of the block so we had a pool view from one side of the balcony and a wonderful view of LA from the other side. The room was very comfortable with a king bed. It had a coffee maker, fridge, iron, ironing board, hair dryer and a large safe. There was plenty of storage room, a desk and 2 arm chairs. The bathroom had his and hers wash basins shower and whirlpool bath!!! Breakfast was included in the price which had every thing you would need for breakfast. The staff were very friendly and helpful. Over the road from the hotel is a great bar called the saddle ranch where you can get food delivered from straight to the hotel. The hop on hop off bus stops just down from the hotel out side the comedy club so the location is very good. We used Ubers a lot which were very cheap to use.

Room tip: Upgrade to a suite or a city view room
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Madkai1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded 11 October 2018

Thank you for your wonderful remarks about your experience at the Sunset Plaza Hotel and how much you enjoyed your stay. We try our hardest to make every experience a truly memorable one for every guest and we are happy with succeeded with you. We hope to see you again soon.

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Reviewed 28 September 2018 via mobile

We stayed for three nights to explore the delights of LA. We were late checking in due to being delayed and were given a room on the third floor facing a tall wall The wall was literally a foot or so out of the window so the room was very dark. This is because the hotel is built on a slope. The room its self was clean with a comfortable bed and nice sized bathroom. There is a hairdryer , coffee machine and fridge in the room. Breakfast is provided, with several hot dishes , fresh made waffles, cereal, pastries etc. Plenty to fill you up in the morning, but what is with the paper plates and plastic knives and forks...in a hotel! ...not really acceptable.
The reception staff were all very helpful, and they got us booked on a tour with a man called Ceaser who was wonderful..we recommend him. The pool area was very nice for a bit of a relax in the afternoon.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank TW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded 11 October 2018

Thank you for sharing your experience with us. We are happy to hear you had a pleasant stay and enjoyed our complimentary in-room amenities and our free hot buffet breakfast. We hope to welcome you back again for your second visit.

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