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Holiday Inn Express Walnut Creek
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Reviews (585)
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460 - 465 of 585 reviews
Reviewed 8 April 2012

Stayed for 5 nights as the end of our CA road trip to visit friends in the bay area and attend a wedding.

Room basic and clean, parking is free, front desk really helpful. Slight noise from the freeway behind the hotel, but not disruptive. Thin walls could be a problem if you have noisy neighbors but we didn't experience any issues. Mainly frequented by business travelers unless you are staying in the school break or weekends, when could be noiser.

Room got a little cold ( although heaters worked really well when manually switched on), probably due to old ill fitting windows.

Breakfast included in room rate was good, and varied, though would suggest that they could do with more fruit / non carb options. Coffee was not very good though.

All in all though, good value for money if you just need a base and somewhere to sleep.

Good location for walnut creek, pleasant hill, and Bart into the city, as well all plenty of restaurants, banks and shops etc less than 5 mins drive away.

Would definitely stay again.

NB charges extra $10 per night if you ask from a fridge in your room which is ridiculous!

Stayed: March 2012
Thank chrissywissy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

Cheap hotel in an expensive location, so that was why I ended up booking it, so what can you expect? I would have given it a four, but there was a blood stain on the sheet and some other weird stains in the room. Then again, some people may not even have noticed this stuff and thought that the room was fine. Other than that, the hotel served its purpose: a one night stay en route to our vacation location. Overall, it was clean and the free breakfast was nice.

  • Stayed: March 2012, travelled with family
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2  Thank sopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded 26 April 2012

sopinion,

Thank you for your recent stay, and providing feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We look forward to hosting you on your next trip!

Ben J
IHG Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2012

My parents stayed here on a visit from Canada and thought the value was great. Clean ros, good services and a steal for the price

  • Stayed: March 2012
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Thank CanadianMikeJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Were very accomadating. Faxed info needed to do my Job. Provided a 'fridg" and microwave.
Breakfast selection was excellant. Had coffee available all day and evenihg. Had business center which allowed me to print schedules, forms etc ( had my laptop, but no printer)
Ample parking.
Close to Burger King, Wendy, IHop, and Good Italian Resturant, and Chinese Resturant.
Made my five week stay very pleasant

Room Tip: Never had an issue with my room, so can't offer any sugestions
  • Stayed: February 2012, travelled on business
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Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

We enjoyed our two day stay in Walnut Creek - to visit an old college friend. The motel was excellent - reception really professional, the rooms great, drinks and snacks throughout the day very welcome, very good breakfasts and a really nice outdoor pool area. The only drawback was the noise of the nearby freeway - we asked to be moved for our second night and that was much more peaceful.
Walnut Creek itself is pleasant - we walked into the historic centre the first night. Then we walked up the canal, adjacent to the motel, up to the excellent Ruth Bancroft Garden. We went from the nearby BART station into San Francisco which was very convenient. We drove up and hiked on wonderful Mount Diablo - well worth a visit. Oh - and we experienced an earthquake while sitting in the foyer of the motel - it was no big shakes, but the local television made a big deal about the quake!

All in all a very enjoyable and eventful stay.

Room Tip: ask for one facing away from the freeway
  • Stayed: October 2011, travelled as a couple
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Thank robinhenshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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