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Reviews (289)
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All reviews dog bed stella restaurant european style hot tub downtown truckee charming hotel two night stay mountain lodge tahoe area lobby area outdoor activities hot breakfast the entire staff northstar ski resort coffee maker eco architecture
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17 - 22 of 289 reviews
Reviewed 28 August 2019 via mobile

My daughter and I stayed at this property last night and loved it! We had no reservation and stopped in as our last stop in our drive across the country. We are so fortunate we did. The property is beautiful and the employees are SO NICE! Stephanie at the front desk was very kind and accommodating. She answered our questions and gave us recommendations on what to do and where to eat. We ended up having dinner at the restaurant on site (with our dog) and the food was delicious. The hummus is amazing and they gave us a free dessert ! After we went to the bar where Stephanie was also our bartender and had a glass of wine and chatted a bit before we went to the outdoor area and sat around the fire pit. It was the perfect night to end our trip. We ate again in the restaurant for a delicious breakfast (included) which served bacon and scrambled eggs, oatmeal, lots of different fruit and delicious coffee and loose teas. The hotel and restaurant are very dog friendly. There was a dog bed and a bag of treats in the room when we checked in and there are dog bowls with water scattered around the property. Dogs are allowed everywhere in the hotel but the indoor dining room. They are allowed in the outdoor eating area.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Canamcanuckeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2019

We had no reservation as we drove through Truckee. We saw their web site on line and immediately knew it was the place for us. The architecture is stunning! The interior of the rooms very European. The environmental touches are wonderful including the fact that the hot water seems to be curculating therefore one is not wasting water waiting for the shower to heat. The staff were so charming and friendly. Loved the bar and patio. It's the structures themselves that that take your breath away. Just exquisite! A wonderful breakfast is included with the room. If it weren't so far away from where we live we would visit often!!

Room tip: I'm sure any room would be wonderful. No road noise anywhere.
Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
Thank joangosewisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2019 via mobile

We typically stay at another hotel in this area but it was booked...good thing. We found our new place.
Kinda out by the airport and across from the golf course. We almost drove past it so be looking. It does have a 2nd entrance so if you miss one...
Check in was friendly and quick. They do add a $20 deposit that they call an inhouse credit, but if you don't use it, they reverse the charge. Our attendant showed us our room and how things work there so possibly they get complaints or something.
We were able to park close by and get moved in. The room was nice and clean but maybe a bit small. Not a problem for us tho.
They have a little snack tray set up in the lobby on the evening as well as a bar. Bar prices were a little high. They have a nice hot tub and bikes you can borrow.
The breakfast spread was very good and included lots of fruit and veggies and smoked salmon.
Highly recommended this place.

Date of stay: August 2019
Trip type: Travelled with family
Thank Allfunallthetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2019

I just spent a night here with my family and it is such a beautiful property. You can tell they put a lot of thought into making it as eco-friendly as possible. The breakfast is better than most hotels I've stayed at, and love that it is included in the rate. The customer service is what I really have to rave about, though - they stayed in communication throughout the booking process and they were very responsive and helpful when I had a last-minute addition. Also, it was my mom's birthday and they helped me arrange to have a birthday dessert sent up to the room, which was very very sweet. I highly recommend this hotel, especially if you need a break from cookie-cutter corporate hotels!

Date of stay: August 2019
    • Value
    • Location
    • Service
2  Thank Magnolia83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2019 via mobile

This is the kind of place where you haven’t left the premises and are trying to figure out when you can come back! Our family of four took advantage of everything the hotel had to offer. We charged our electric car for free onsite, enjoyed the afternoon snacks(cheese, salami, crackers and chocolate chip cookies), the great breakfast, took the two free cruisers for a spin, my daughter used the hot tub, we made s’mores at night, and we enjoyed the complimentary coffee and tea in the lobby. The employees were wonderful and the room was very comfortable. We appreciated all the eco friendly touches and loved the architecture of the buildings. Overall, we had a very relaxing time and look forward to coming back.

Date of stay: August 2019
Trip type: Travelled with family
Thank ggsnowwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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