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Reviewed 23 December 2020

We stayed here for 2 nights while visiting. Hotel is about 5 minutes away from downtown. When we arrived it was pretty empty. Staff was friendly. Our room was on the top floor (3rd) as requested. Room was small and interior was dated. The shower, wall paper, chair, very dated as well as the small tv. However, it had a microwave and mini fridge so it had all the amenities we needed. The hotel was pretty empty. Most of the top floor seemed empty except they had to put someone right next door to us! 1 door down would’ve been great but no. We could hear them slam the door and shower which sucked. Take and go breakfast super simple. Cereal, bagel, yogurt, juice. Location is good, not too far from downtown to get food but rooms need to be updated. Pool was closed due to snow fall earlier in the week. No house keeping due to Covid. Our room only had 2 sets of towels so I had to ask for more at the front desk and toilet paper. We ran out of the roll there (no extra) and ran out of Kleenex too. Overall decent and had what we needed but definitely a lot of room for improvement.

Date of stay: December 2020
Trip type: Travelled with family
1  Thank P9689GCjulies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2020 via mobile

Clean, nice place to stay. COVID cleaning measures in place, each room has a seal on it when it is cleaned. I am not worried about COVID in particular but I like cleanliness so I was happy.

Hampton Inns are always a good place to stay. Not fancy but nice enough to be comfortable. Walls seemed a bit thin but overall it was good. Would definitely stay here again, it is not far from downtown Truckee, it was easy for us to return when we got caught in a snowstorm.

Room 304 overlooks the pool and main entrance.

My only complaint is that the king bedding just barelyyyyy fits the beds. I had to keep putting the fitted sheet back on. Maybe they can fix that with some new bedding hotel-wide.

Date of stay: November 2020
Trip type: Travelled as a couple
1  Thank CarolH979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICK RUCKER, Marketing at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded 16 December 2020

Dear Carol,

Thank you for staying with us writing a review on TripAdvisor.

Firstly, we appreciate your comments about the Covid-19 protocols we have in place. Our guests safety is a primary concern and we take it seriously.

Thank you too for state that you you stay with us again. That says it all.

The bedding can be an issue which we are aware but thank you for mentioning it.

We appreciate your business and comments, thanks.

Rick Rucker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2020

Upon check-in after an eight hour drive, I was greeted by Naomi and Tori at the front desk. Our interaction was pleasant. They were extremely professional and extremely helpful with questions that I had pertaining to my hotel reservation and with questions pertaining Truckee. Hands down, they were the best that I have come across. I recommend staying here. Professionals at heart. The hotel itself is also immaculate. The rooms are very clean. you will not be disappointed.

Date of stay: November 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank dpeg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICK RUCKER, Marketing at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded 16 December 2020

DPeg-

We so appreciate that you took the time to write a review about your stay at our Hampton. Thank you.

We agree with you that Naomi and Tori do a great job balancing a friendly and professional demeanor which makes you comfortable. Thanks too for mentioning the cleanliness of the hotel which is a major concern these days.

Thank you for staying with us and the recommendation!

Rick Rucker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

Let me start with the Truckee Hampton Staff! Naomi and Tori are the quintessential professionals regarding service, knowledge of the area and overall enhanced ambiance for the stay! Great Hotel and phenomenal location in regards to all that is both Truckee and Lake Tahoe! A MUST STAY if you're in the area and have the time. I extended my stay an extra day due to the great accommodations!!!l

Room tip: As per ANY hotel, choose a room AWAY from the elevators and vending machines.
Date of stay: October 2020
    • Location
    • Cleanliness
    • Service
Thank Davidkhodgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICK RUCKER, Guest Services / Front Office at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded 16 October 2020

David-

Thank you so much for the delightful review and acknowledging both Naomi and Tori as quintessential professionals. We think they do a great job for the hotel and thus our guests but its always wonderful to hear it from our clients.

"A MUST STAY" really says it all.

Truckee and Lake Tahoe both are bright spots in this world and we're happy to share our them with you.

Thanks again for staying with us and an extra night at that.

Rick Rucker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2020 via mobile

Stayed here over Labor Day, hotel was clean and well taken care of. Stay was friendly and helpful. Enjoyed our stay and would come back again. Good location for North side of Tahoe. Truckee is a small town with plenty of restaurants, quaint shops and grocery store, etc. Most activities we did were outside of Truckee but they weren’t too far of a drive to get to.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank kristinapZ5953BS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICK RUCKER, Guest Services / Front Office at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded 16 September 2020

Dear Kristin,

Thank you for staying with us and taking the time to post on Tripadvisor.

Its nice to hear you found the Hampton to be clean and well taken care of. As well as having a friendly and helpful staff.

We look forward to serving you again and for you to enjoy our town and North Tahoe.

Thanks again,

Rick Rucker

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