Staying at Granlibakken during my time in Tahoe was so much fun. I loved how spacious the rooms were and how it provided you with the best mountain experience. My friends and I truly enjoyed the happy hour after a day of hiking and it is located to great trails, restaurants and shops along the lake. Overall, Granlibakken Tahoe is perfect for families, couples and even solo travelers. I also have to add that everything was clean!

This was an absolutely horrible experience for us from the moment we arrived. We arrive at 3:00, told that our room is not ready, check-in is at 4:00. OK, no problem. They take my cell number to text us when the room is ready. The text never came. So at 4:15, I go back to the front desk. Our room was ready, they just didn't let us know. OK, so not the end of the world. Then we get to our room. We walk in, and it was quite stuffy. Low and behold, there is NO Air Conditioning! I think that Air Conditioning is expected, and not having it should have been something I agreed to in advance. We were provided with a plug in fan. The carpet in the room was absolutely filthy. The service was also bad. We go to the patio area for breakfast. I ask where we can get breakfast service and this girl at their ordering/beverage cart tells me that breakfast is only available on the patio. No problem. We go and sit on the patio. After 20 minutes of waiting for someone to come out and take our order, I finally ask a server behind me. She tells me that we have to order at the same cart where the girl told me to sit on the patio. She never said "Order here and have a seat, someone will bring it to you." Well, I go back to the cart and the same girl tells me that the kitchen is now closed. Thanks, no breakfast, and there is no place close by to get anything to eat. That afternoon, we went back to the patio for lunch, BUT the grill doesn't open until 3:00. No food again. Every employee we ran in to seemed totally disengaged. We paid a lot of money for a filthy room with no air conditioning and I feel totally ripped off. And their website says "Clean and Safe Certified". I uploaded pictures of my room. You can be the judge of Clean and Safe...

The room looked absolutely nothing like the pictures on all the sites we researched. I would even say that they are using a different hotel's pictures.

The staff is also kinda off for a resort staff. We checked in at around 8 pm or so. The front desk clerk gave me the keys, wi-fi passcode, and circled where my room was on a map. I don't even think he said 2 words to me. Once we got to the room, the keys wouldn't work and we had to wait for someone to come help us.

The room was clean, but I just couldn't get over how different it looked than what was advertised. 99% of the time, any hotel's rooms don't look as good as what you see on websites, but I've never seen something so completely off. Type in "Granlibakken Studio Room" and you'll get cabin-like rooms. What we had was more similar to a college dorm in need of repair.

Lastly, our neighbor at the Granlibakken was apparently quite bothered by any noise. At around 8 pm or so on a Saturday night, he knocked and asked us to turn down the TV, which wasn't even on. My guess is that he was hearing his upstairs neighbor's TV and he probably went up and asked them to turn it down. I don't think it went over too well. We eventually heard stomping, someone purposely setting their car horn off at all hours of the night, and people speaking very loud. I'm pretty sure it was in response to the neighbor asking people to be quiet so early on a Saturday night. Moral of that part of the story: I don't recommend this place, but if you are still considering it and can't stand noise, definitely don't stay here.

Stay somewhere else in North Tahoe.