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Reviews (501)
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Traveller rating
252
147
69
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9
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All reviews base camp fire pit waffles great location on tap board games lobby area across the street family room hard boiled eggs common areas great stay happy hour comfortable room walking distance complimentary breakfast would definitely stay here again
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Reviewed 3 August 2020

I loved the vibe of this trendy and hip place. Very simple yet cool and comfortable. We arrived the first day it opened after covid. The room was spotless and had a mini fridge just as I requested. We are a family of 4 and reserved the bunkbed room. It was perfect for our summer road trip needs. It was a clean place with all the amenities you'd want. I did however have a few suggestions. The shower head was pretty terrible and sprayed hard water. My kids told me it was uncomfortable too. The bed was a bit soft but comfortable for the price paid. I would only recommend this place for all the seasons except winter. In my opinion, it's too small for ski gear, drying ski clothes and 4 people. Maybe it it was only 2 people in the bunk room? All in all, the stay was great! The front desk staff, Tesleani was helpful, kind, offered excellent info for food options and beach options and went above and beyond to get to know us. Loved it! Keep up the good work!

Room tip: Located walking distance to the water, coffee, restaurants, shopping and more!
Date of stay: June 2020
    • Rooms
    • Cleanliness
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1  Thank MarcyMeirav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 5 August 2020

Hi Marcy! Thank you for taking the time to share your thoughts about you and your family's recent stay with us. I am so glad you had a wonderful time and enjoyed our Basecamp vibes! We always appreciate feedback that can help us continue to improve our operations and the guest experience, and we hope your travels bring you back this way soon! Thank you again for the kind words!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2020

The staff was super friendly and nice. The hotel is in an excellent location! The lake is right across the street. The fire pits and lights outside are awesome!! Now for the bad part, our room was not cleaned as we had anticipated, especially with Covid going around, the cleanliness of the room was quite disappointing. There was chocolate candy on the floor in a couple of places, there was a sock and a beanie on the floor by two of the beds, there was hair in the restroom and only one chair for a room that sleeps 5! The room was extremely small. I could have looked past that if the room would have at least been clean. Will not be staying here again and would not recommend.

Date of stay: July 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank Happy_Yla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 27 July 2020

Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay. We hope you'll give us another opportunity to make it up to you.

Please do not hesitate to contact us directly if you would like to discuss your stay in greater detail.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2020

Loved the location and liked the hotel quite a bit. Things very a bit off due to COVID 19 but the
staff who were all in training very were friendly and helpful. You will definitely like it here, the beds are very comfortable, all of us slept well. Room is comfortable and rustic with all the necessary amenities.

Date of stay: July 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
2  Thank robertjS3200QG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 21 July 2020

Thank you so much for the review of your recent stay Robert! You're right, things are definitely a little different right now with the COVID-19 guidelines but we're happy to be able to provide a safe and healthy space for you and your family to visit! We're so glad you enjoyed our staff and got a good night's sleep! We hope to see you again on your next Lake Tahoe adventure!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2020

To be clear, this is an inverted L-shaped motel right on the main road through Tahoe City. All the rooms face the parking lot. The balcony king rooms are at the top and have a partial view of Lake Tahoe across the parking lot and lobby building. The "balcony" part is a walkway that overlooks the parking lot and are without chairs to sit on although there are some nearby.

The balcony king room seemed very pricey for what it was - a standard motel room with very small bathroom and very small shower. No tub. The only sitting chairs are camp chairs that are not at all comfortable. The decor is nice but there is little surface area to put things. Bed too soft and not all that comfortable. Linens very average. Staff very nice and accommodating.

There is a Safeway across the street and some restaurants within walking distance. Overall it may be the best choice in the area but don't expect too much.

Room tip: Balcony King the best bet
Date of stay: July 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank sfdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 15 July 2020

Thank you for taking the time to share your thoughts about your recent stay with us. We always appreciate feedback from guests that can help us continue to improve our operations and experience. We hope to see you during your next Lake Tahoe adventure.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2020

Staff is not welcoming and hardly seems professional. Room does not have any refrigerator. Room does not have adequate toiletries supply for 2 people. The good thing is the location is great, being close to stores.

Date of stay: July 2020
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 3w3r3d73xj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 15 July 2020

Thank you for taking the time to share your thoughts about your recent stay with us. We are sorry to hear that the staff and room did not meet your expectations. We always appreciate feedback from guests that can help us improve our operations and experience. We hope you'll visit us again and give us a chance to to make a better second impression.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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