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Reviews (501)
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Traveller rating
252
147
69
24
9
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All reviews base camp fire pit waffles great location on tap board games lobby area across the street family room hard boiled eggs common areas great stay happy hour comfortable room walking distance complimentary breakfast would definitely stay here again
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8 - 13 of 501 reviews
Reviewed 24 July 2020

The staff was super friendly and nice. The hotel is in an excellent location! The lake is right across the street. The fire pits and lights outside are awesome!! Now for the bad part, our room was not cleaned as we had anticipated, especially with Covid going around, the cleanliness of the room was quite disappointing. There was chocolate candy on the floor in a couple of places, there was a sock and a beanie on the floor by two of the beds, there was hair in the restroom and only one chair for a room that sleeps 5! The room was extremely small. I could have looked past that if the room would have at least been clean. Will not be staying here again and would not recommend.

Date of stay: July 2020
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1  Thank Happy_Yla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 27 July 2020

Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay. We hope you'll give us another opportunity to make it up to you.

Please do not hesitate to contact us directly if you would like to discuss your stay in greater detail.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2020

Loved the location and liked the hotel quite a bit. Things very a bit off due to COVID 19 but the
staff who were all in training very were friendly and helpful. You will definitely like it here, the beds are very comfortable, all of us slept well. Room is comfortable and rustic with all the necessary amenities.

Date of stay: July 2020
    • Value
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Review collected in partnership with this hotel
2  Thank robertjS3200QG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 21 July 2020

Thank you so much for the review of your recent stay Robert! You're right, things are definitely a little different right now with the COVID-19 guidelines but we're happy to be able to provide a safe and healthy space for you and your family to visit! We're so glad you enjoyed our staff and got a good night's sleep! We hope to see you again on your next Lake Tahoe adventure!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2020

To be clear, this is an inverted L-shaped motel right on the main road through Tahoe City. All the rooms face the parking lot. The balcony king rooms are at the top and have a partial view of Lake Tahoe across the parking lot and lobby building. The "balcony" part is a walkway that overlooks the parking lot and are without chairs to sit on although there are some nearby.

The balcony king room seemed very pricey for what it was - a standard motel room with very small bathroom and very small shower. No tub. The only sitting chairs are camp chairs that are not at all comfortable. The decor is nice but there is little surface area to put things. Bed too soft and not all that comfortable. Linens very average. Staff very nice and accommodating.

There is a Safeway across the street and some restaurants within walking distance. Overall it may be the best choice in the area but don't expect too much.

Room tip: Balcony King the best bet
Date of stay: July 2020
    • Sleep Quality
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2  Thank sfdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 15 July 2020

Thank you for taking the time to share your thoughts about your recent stay with us. We always appreciate feedback from guests that can help us continue to improve our operations and experience. We hope to see you during your next Lake Tahoe adventure.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2020

Staff is not welcoming and hardly seems professional. Room does not have any refrigerator. Room does not have adequate toiletries supply for 2 people. The good thing is the location is great, being close to stores.

Date of stay: July 2020
    • Value
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Review collected in partnership with this hotel
Thank 3w3r3d73xj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 15 July 2020

Thank you for taking the time to share your thoughts about your recent stay with us. We are sorry to hear that the staff and room did not meet your expectations. We always appreciate feedback from guests that can help us improve our operations and experience. We hope you'll visit us again and give us a chance to to make a better second impression.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2020

I am a wedding planner and I work in Tahoe multiple times every year, requiring me to stay overnight for 2 nights for work. My first choice for accommodations is always Basecamp. It's clean, comfortable, hip and has a cozy vibe. This location is walking distance to great restaurants and shops and is directly across the street from the lake. Seriously perfect location!

We had the pleasure of meeting the owner, Christian, on our last trip and it's clear to see once you meet him, why this place is so awesome. All of the staff is always so kind and accommodating. Highly recommend.

Date of stay: June 2020
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Review collected in partnership with this hotel
Thank AimeeW2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlyn Gullixson, Marketing at Basecamp Tahoe City, responded to this reviewResponded 26 June 2020

Hi Aimee! Thank you so much for the wonderful review! It's great to hear that we are your go to place for your Tahoe visits. We can't wait to have you back with us on your next Tahoe adventure!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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