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“Please do not stay in this hotel…”

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Days Inn San Francisco South/Oyster Point Airport
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Please do not stay in this hotel…”
Reviewed 26 May 2012

My daughter saved her money to take a trip during her prom weekend instead of attending prom. My daughter and her friend booked their reservation through Expedia and were very satisfied with the cost of the package.

Unfortunately, their trip came to a halt after departing the airplane. As they sat waiting for a shuttle and none were in sight the girls called the hotel. The hotel provided them with a number to reach the shuttle service. Having called several times from two different phones they were never able to get a hold of the shuttle service. The hotel then provided a number for a cab service. The cab driver escorted the two girls into the hotel to be refund (his words) the transportation cost from the hotel management, since they had guaranteed free transportation service. The front desk acted as if they had no idea who these two girls were and were unwilling to refund any moneys.

Now the girls are very confused…what is this, there is no record of their stay. Through the confusion they came to find there would be no shuttle service elsewhere as promised. This service is how they planned to tour the city. During their short encounter with the front desk they felt violated and belittled so they asked for a refund due to miss representation. They were denied…they left confused and no where to stay.

Then I get involved after a concerning call from my daughter. After hearing how my daughter was treated, mainly spoken to, I immediately called the hotel. I can sincerely defend all my daughter had told me by just speaking to Raymond for a few seconds. My call was to inquire about the mishaps and all the hotel could provide were lies, extreme agitation, and the unwillingness to discuss the issues. Having been hung up on, for no apparent reason, I called back just to see what the hotels policy were for a refund. He said they had no issues that Expedia needed to provide permission for a refund. Funny thing was, the girls had already went through this procedure and were told the hotel was unwilling to refund.

I called Expedia and they were told by Raymond, the manager (he told me one was not one on site ‘til 4:30) there would be no refund. I call him back, he further emphasizes my daughter has problems with her phone and hangs up again.

If my daughter learned anything at the ripe old age of 17, that is to check reviews on hotels because this one seems to have a majority view in public opinion. This place is not customer friendly in a time where our economy is suffering. Make wise choices instead of trying to save a buck…

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Modesto
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2012

The price for the flight package was very reasonable. The location was very convenient since we had an early flight from the SF airport. The inn provided taxi service to the airport the next morning, and also provided transportation back to the inn when we returned where our car was parked for two weeks.
I have recommended this location to my friends. Lucy Conkey

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucile C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon, Canada
Level 3 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 April 2012

The Hotel was clean and quiet enough. The location was half way to all events. Free taxi to/from airport and right on the main bus route with a bus stop out front. No it's not the Hilton it's a budget hotel.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcwannabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonoma County
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2011

At a loss for words. A "SUNBURST" rating? Days Inn must have ZERO standards. One of the worst stays I have had in years.

  • Stayed October 2011, travelled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelingFool411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nampa, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2011

We booked a hotel stay here on priceline. When we arrived, the lady informed us that they had booked our room to someone else. She was very hard to understand and did not speak much english. The location is nice but everything about the hotel was scary! (parking lot, lobby, etc)

  • Stayed August 2011, travelled as a couple
    • Value
    • Service
Helpful?
2 Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn San Francisco South/Oyster Point Airport

Property: Days Inn San Francisco South/Oyster Point Airport
Address: 1113 Airport Blvd, South San Francisco, CA 94080-1821
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 28 Hotels in South San Francisco
Price range (per night): $159 - $1,097
Hotel Class:2 star — Days Inn San Francisco South/Oyster Point Airport 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Wotif.com, Hotels.com, Hooroo Pty Ltd, Booking.com, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Days Inn San Francisco South/Oyster Point Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn South San Francisco Airport/Oyster Point Hotel South San Francisco
South San Francisco Days Inn

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