We booked into this hotel because number 1 to 3 are all full. The room is nice but we are not so sure about housekeeping. After checked in and unpacked we discovered the bathroom sink was not drained properly. The front desk told us someone would be up to check on the problem. After an hour we called back to the front desk and was told the maintenance person has gone for today. The clerk offered to move us but we had already unpacked and sanitized the room, this is our normal practices. The clark told us he would reduce our rate. When we checked out the morning clerk claimed she has never been told of the
promise. She would talk to the manager when he came to work at 3 PM. I gave her my home and cell phone number. It now has been 2 days no one has called. In addition we wonder how come the cleaning person did not know of the problem if she has used normal cleaning method. The continental breakfast is terrible. The grease aroma from the waffle makers was awful and the taste.. yuk.. We took one bite and had enough. I definitely will not recommend this hotel to my friends. It does not deserve to be listed as number 4 on the best hotel listing.
- Official Description (provided by the hotel):
- This boutique hotel is situated in Santa Ynez Valley in Solvang and is a 10-minute walk to Old Mission Santa Ines. This European-style hotel offers an outdoor heated pool and jacuzzi. A microwave, refrigerator and coffee maker are standard in each stylishly decorated room at Kronborg Inn. A 42-inch flat-screen cable TV, DVD player, Ipod Alarm Clock/Radio and work desk are all included. All bathrooms have a jetted bathtub. Kronborg features Danish architecture and a working windmill. Guests are served a continental breakfast every morning. Business services and laundry facilities are available on site. The Danish town of Solvang is only a short walk away and features traditional bakeries, European-style shops and restaurants. The PCPA open air amphitheater is also a short walk away and numerous wineries are within walking distance. ... more less
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- Also Known As:
- Kronborg Hotel Solvang
- Kronborg Motel Solvang