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Reviews (2,628)
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Reviewed 20 April 2017

Arriving at the Fairmont Miramar is a grand experience. The entrance, foyer and pool area exude old world glamour. Unfortunately, the rooms don't quite meet the same level. While a reasonable size and well appointed, they are pretty basic and feel a little dated. A room with an ocean view is definitely worth the extra investment.

Room Tip: Choose a high floor with an ocean view
  • Stayed: June 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Jillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded 24 April 2017

Jillian B,

I am happy you had a grand arrival. Unfortunately all of our rooms in the ocean are close to the same size of 275 sq. ft. but you are correct, they have the best views and are worth the investment. We hope you come back and say hello again soon!

Best,

Allyson Humphrey
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Does not live up to a true Fairmont place!
Arrival is grandiose with a majestic tree and very friendly valets.
But don't get carried away just yet....


But then at check in (and this is the 3rd time it happens to me), whether you are a President's Club member or not does not change anything..I always got a noisy room.
I specifically indicated I did not want a noisy room and got cottage 29. Just check it...it is next to Ocean Blvd!....and I could hear the neighbor taking her shower at 4 am..crazy.

Terrible sleep.
Last time I try this place

  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank vorsoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded 24 April 2017

vorsoni,

I am very sorry that this is a continuous struggle that you have had at our property. I would love to notate your profile, should you decide to come back to us, to keep you in a quiet room so you get a good nights rest. We hope you consider us again in the future.

Warm Regards,

Allyson Humphrey
Front Office Manager

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Reviewed 18 April 2017

Would definitely recommend this hotel to stay in if visiting LA - we stayed 2 nights before a cruise, the location is perfect right on the beach, walking distance to Santa Monica Pier, our room was spacious with a small kitchenette with complimentary coffee, the hotel is spotless, staff were pleasant, nice sitting areas close to the pool.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Dolly-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded 20 April 2017

Dolly-C,

We appreciate you taking the time to write your review from your experience at The Fairmont Miramar. We are lucky to have the location we do and share it with our guests. We hope you come back to visit us again soon!

Warm Regards,

Allyson Humphrey
Front Office Manager

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Reviewed 17 April 2017

We just ended our 2nd visit at the Fairmont Miramar and where do I begin? THE STAFF! From the moment you roll into the Fig-Tree circular driveway to the moment you check out, everyone is on point. Thank you Allyson (Gen Manager) and every single bell-valet-wait staff-EVERY support staff you employee is WONDERFUL! Moms... you can sit back because everything is taken care of. Luggage? Magically appears in the room. Check in? Seamless and they even offer little stuffed animals for the kids and I won't spoil any other surprises. Fig Restaurant? EXCELLENT food and drinks. We actually chose to pass on a few rec's from the area friends had given us to eat at the hotel. I cannot say enough about the view, the comfort of the beds, the personal touches to celebrate our daughters birthday. Everything was over the top memorable and with all the good feels of an historic landmark hotel. We will DEFINITELY be returning!

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MesaMomSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded 20 April 2017

MesaMomSB,

We are appreciative of your loyalty with us. This is exactly what we strive for at The Miramar, to make sure our guests feel taken care of and as if they have no worries while they are here. We cannot wait for your return! We hope your daughter had a wonderful birthday celebration.

Kind Regards,

Allyson Humphrey
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017 via mobile

We've just returned from our stay at the Fairmont Miramar, and I cannot tell you how much we enjoyed our stay!

What stood out for me was the service -- every person who works at this hotel from the valet to the front desk, housekeeping to the restaurant was absolutely delightful, and more than happy help us in any way. A special thank you to Daniela at the concierge desk for helping us in choosing wonderful restaurants, and a lovely less crowded Malibu beach to visit during our stay. Daniela texted us throughout our stay to make sure we were pleased and to ask if we needed anything. She really went above and beyond for us.

In terms of location-- it really doesn't get better than this! They are in walking distance from some wonderful shops, the pier, the beach and all the beauty of Santa Monica.

One thing to watch is the street noise-- our first night in the hotel was a Saturday night- and we (and our two kids) were awakened by some middle of the night drunken screams from the street (they have a very popular cocktail bar). When the hotel texted me the next day to ask about our stay, I let them know about the noise. Within an hour, we were moved (luggage and all) to a room on the other side of the hotel, overlooking the pool and the ocean. I cannot tell you how much we appreciated that, Allyson and Doug! They made us feel like family- and took care of everything for us to ensure that moving rooms with two kids would not be an ordeal.

Fig was great for breakfast, lunch and dinner! Cherish made our first lunch at the hotel so memorable-- she was seriously a gem, making sure our every need was attended to. She recommended a delicious rosé that was crispy, cold and delicious. It was a bit chilly in the shade, and Cherish offered us some blankets to wrap around our shoulders. At dinner, be sure to try the Indian brick oven bread at Fig-- it's to die for.

We look forward to returning to this lovely hotel and we've already recommended that our friends and family stay here when visiting Santa Monica.

Stayed: April 2017, travelled with family
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded 20 April 2017

Julie C,

I am so very happy you were able to enjoy the remainder of your stay with us and thank you for your detailed review. I assure you, these comments will be shared with our staff. We cannot wait to welcome you and your family back onto our property. Thank you again and welcome to The Miramar Family!

Best,

Allyson Humphrey
Front Office Manager

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