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“Great Customer Service”

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Holiday Inn Santa Maria
Ranked #7 of 21 Hotels in Santa Maria
Santa Maria, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service”
5 of 5 bubbles Reviewed 6 October 2011

I enjoyed everything this hotel had to offer. Very clean, rooms were extremely spacious and comfortable. I have worked in customer service for many years now and the front desk clerk was very professional. i would highly recommend this hotel for anyone that will be traveling on business or just for fun.

Room Tip: No matter what room you may get the noise is not an issue considering your right next to the freeway...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cassandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMXCA, General Manager at Holiday Inn Santa Maria, responded to this review, 12 October 2011
Ms. Cassandra

Thank you for choosing the Holiday Inn & Suites, Santa Maria, and for taking the time to write to us about your Positive experience during a recent stay, we look forward to have you again as our guest.

Abdul El-Mekhgiange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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332 reviews from our community

Traveller rating
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    26
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Hesperia, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 October 2011

I liked everything about this hotel.The kitchen was a plus and the t.v was great.Beds and pillows both very comfortable.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temecula, California
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 24 September 2011

Quick, efficient check in at this well kept facility. Clean (slightly dated) room, included a micro and small refrigerator. Near the freeway but not much noise. Located near the main road into town. We were traveling from Southern Ca. and meeting friends from Northern Ca, so the location was ideal. The hotel was near capacity but they were able to give us adjoining rooms so the door between could be kept open at times. Plenty of free outdoor parking.
They have a lobby family "Bar" and dinning room; BUT nothing on the house. No continental breakfast, no afternoon hosted glass of wine and no newspaper at your door.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank motorcitymike53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northridge, CA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 September 2011

I booked this hotel for a work trip where I had to cover the Santa Maria to San Luis Obispo area. At the time of booking I had chosen a King bed over 2 queen size beds since I was traveling by myself. Upon my arrival I found out I had been upgraded to the King Executive Suite where I had a large room with a counter top, refrigerator, tons of cabinet space, and a stove. The front desk staff wasn't super talkative but were friendly. The bed was super comfortable and the room was quiet and clean. I slept very well. I like that they have both soft and firm pillows on the bed since I hate the soft pillows and it seems like more and more hotels only offer them so I usually have to stack all the pillows to equal one pillow. This hotel was not in a fancy location but is great for someone traveling for work or just traveling through. It is located near the freeway entrance so it was great for my work schedule. I also ate in the restaurant twice and the food was decent. There wasn't a large selection but it was fine for when I was too tired to dine out. I would have liked it to have included breakfast but otherwise I would likely stay here again.

Room Tip: My room was far from the lobby elevator and I had to walk a long way. It didn't bother me perso...
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank bluefaery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMXCA, General Manager at Holiday Inn Santa Maria, responded to this review, 22 September 2011
Dear Bluefaery,

Thank you for choosing the Holiday Inn & Suites, Santa Maria, and for taking the time to write to us about your Positive experience during a recent stay, we look forward to have you again as our guest.

Abdul El-Mekhgiange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 13 September 2011

Conveniently located just off Hwy 101 with a GREAT nights sleep in a very clean room. We got an early morning start to Hearst Castle with tour tickets at 10:00 with a quick stop for photos at Morro Rock in the early am with fog. We made it to Hearst Castle early and took the 9:10 tour. We left about noon to start our Pacific Coast Highway drive which was AWESOME!!! We arrived in Carmel just in time for an early dinner before going on the 17 mile Peeble Beach drive.

Room Tip: No problems getting to our room with the elevator located close to the door in the back with room ke...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank RNgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Santa Maria

Property: Holiday Inn Santa Maria
Address: 2100 N Broadway, Santa Maria, CA 93454-1140
Phone Number:
Region: United States > California > Santa Maria
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 21 Hotels in Santa Maria
Price range (per night): $130 - $272
Hotel Class:3 star — Holiday Inn Santa Maria 3*
Number of rooms: 207
Official Description (provided by the hotel):
Nestled between the palm tree lined city of Santa Barbara and the charming college town of San Luis Obispo you will find the peaceful Santa Maria Valley. Just ten miles from the beach and surrounded by vineyards, the Holiday Inn Hotel & Suites welcomes travelers from near and far.Fresh from a 3 million dollar renovation, the Holiday Inn continues a 51 year tradition of surpassing the expectations of even the most discerning traveler. We understand that there is no place like home, so to help you kick off your shoes and relax we offer kitchenettes, 37-inch flat screen TVs, free wireless/DSL and MP3 compatible radios. As the All America City makes its way up the list of prospective destinations, the Holiday Inn - Hotel & Suites strives to remain the #1 choice in hospitality. Our knowledgeable staff will proudly welcome you in to our family of Constant Caring Friends with award winning service and a smile.Portabella Bar and Grill draws from Santa Maria s BBQ Hall of Fame legacy, abundance of fresh produce, and seaside inspirations to offer up a true taste of the Central Coast. So enjoy the California lifestyle for a moment sit down with a glass of local wine and Relax, it s Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Santa Maria Hotel Santa Maria
Santa Maria Holiday Inn

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