We made our reservations in May, 2016. We didn't have a lot of choices in this area because rooms at the better motels/hotels were already booked for these dates. I read the reviews and chose this place because it sounded like the best available at the time. After reading the most current reviews, I have to agree with most of the newer ones. We were there from Sept. 15-Sept. 19, 2016. This motel is RIGHT off Highway 101, so you got all the highway noise in your room. When we checked in, the lady manager informed us that our room was on the second floor and there was no elevator. We are both 70, not invalids by any means, but that was a few long trips up those stairs with all of our suitcases! I am a very early riser and there was no lobby for me to go to each morning to read until my husband woke up, so he had to put up with a light on in the bedroom/sitting area. The manager had also told us at check in that breakfast, and I use that word loosely, was available in the office from 6:30-9:30. Friday morning I went to the office at 8:00 to get coffee for me and juice for my husband. There were several, prewrapped sweet rolls and blueberry muffins, 6 granola bars, two small bottles of fruit juice, one small box of corn flakes, and coffee, tea and hot chocolate choices. The next day I went earlier - there was no juice at all. The third day, I went down there at 6:30, then 7:00, but the door to the office was locked. When I went back at 7:30, it was finally open. There was only apple juice or grape juice, so I dinged the bell on the desk 3 times before the lady came out. I asked her if I could get some orange juice, she said no, and went back behind her closed door! Also, our last night, I went down to the office at 8:00 P.M. to ask for change so we could leave a tip for the maid service. Once again, the office was locked. There is free Wifi in the rooms, but no computer service to guests for printing out boarding passes. I have to look up our credit card statement to see what we paid for this motel room, but whatever it was, it was too much!
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- Also Known As:
- North Bay San Rafael Hotel San Rafael
- North Bay Hotel San Rafael