We drove 14 hours, one member of our party became quite ill. When we arrived, we had been stuck on a bridge for 2 hours. Suffice to say our trip was not starting out well. We drug ourselves in to register and check in to our pre booked room. They had no room! "Sorry, we tried to call you" the lady at the desk said. This was a lie, we had our cells with us all day. I had also double checked our confirmation the day before we left as is my custom. We had a confirmation number but they would not honor it. They did mention that in two days they might be able to get us a room. Our trip was ruined, we were literally stranded in a strange city. If I could sue, I would.
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- Also Known As:
- North Bay San Rafael Hotel San Rafael
- North Bay Hotel San Rafael