Booked here as a group for a recent hockey tournament which will definitely will be the last time.
They ran out of 2 queen bed rooms that we reserved in advance, and then ran out of rollaway cots for the king rooms. As a result, when we got in at 11:30pm, it took an hour and fifteen minutes to get us checked in.
They regularly run out of parking (that costs $22), and getting a spot at 9pm took 15 minutes of waiting. In a twist on caring about customers, they put the valet spots right near the hotel and self park spots farther away.
The second floor smells like diapers. One day the elevator was soaking wet - which is a bummer because only 2 of the 4 were working. The drop ceiling tiles are stained brown, much like the popcorn ceilings. The tv is laughable, the remote barely works and to find out what's on you go to a guide channel that sloooooowly scrolls like it's 1991. There's only hot water occasionally.
Two of us got sick from the breakfast buffet.
They will regularly text you throughout your visit without asking to opt in.
They are also, evidently, fully booked, which means nobody will read this anyway.
Hotel is garbage, stay away. When you see this after the fact, know that you were warned.More
- Free Wifi