Lobby is under remodel so forget a nice area to hang out it. They do not tell you that on Travelocity.
I got a $75 a night per room hold on my cc for security deposit, they did not mention that on travelocity,
$12 daily for wifi, they did not mention that on travelocity
$22 a night for parking, they did not mention that on travelocity
No heat in our rooms, the "Valves" are stuck and need to be replaced, I was told to request rooms in the newer building as they dont have these problems as much.
Its and old building with old carpet and wall paper, no free comps of amenities.
The gal "Kat" that checked me in had no sympathy for any of my compaints or concerns at all. Horrible training in customer satisfation Hilton, you need to work on that and put some money into your maintenance,
I feel misled by their listing on travelocity. One last thing, there machine wouldn't take my debit/credit card which has plenty of funds. I was told there wasnothing they could do so i used a different card, then the same thing happened to the guy next to me,
Aweful Experience Highly DO NOT Reccomend.More
- Free Wifi
- Free Parking