Here was the best hotel than ever experienced. Everything is perfect and great. My family was very satisfied. The hotel's staffs were so kind and helpful to us. During the stay, my family was very comfortable. Thanks!More
Here was the best hotel than ever experienced. Everything is perfect and great. My family was very satisfied. The hotel's staffs were so kind and helpful to us. During the stay, my family was very comfortable. Thanks!MoreShow less
Taek Hyung L,
Thank you for taking the time to share your feedback after your stay with us! Our staff truly cares about their ability to deliver authentic hospitality, so we are thrilled to hear that your time at our hotel was so enjoyable, and that your family was well taken care of. We hope to host you again soon. Thank you for choosing Hyatt!
THis area is typically a challenge to get a decent hotel at a reasonable price. The Hyatt House provided both. Easily accessible from major highways and walking distance to everything you need in the new commercial area it is located in. Although the gym is tiny it had what you needed for a early morning workout. The rooms were on the smaller side but clean and nicely appointed. Outside pool and fire pit area are a nice touch while the bar and breakfast area serve as a perfect start or finish to your work day. Free breakfast was a great addition and had everything you could ask for including a made to order omelet station...yum! Staff was great and enjoyed my stay. Thank you.
Dear Chris A.,
Thank you so much for taking the time to give us feedback on your recent stay experience! I am very glad to hear that your interactions with our staff were positive and welcoming, and that your stay at our property was convenient, clean, and enjoyable. We appreciate your kind words regarding our complimentary breakfast buffet, fire pit, and pool area. I know that our staff takes great pride in our hotel and the services that we provide, and I do as well. We are excited to welcome you back again soon!
Best breakfast rooms and service I’ve ever had. I always go back to this hotel. The rooms are very clean and spacious and modern. Love the kitchen in my room and the living room with the pull out comfy bed.
We are so pleased that you continue to enjoy your visits to our property, and that our spacious rooms and complimentary breakfast buffet are to your liking! Our staff takes great pride in their work, and will be happy to hear that you have been so happy with our service. Thank you for your feedback, and your loyalty to our hotel; we look forward to welcoming you back during your next visit!
This property checks the basic boxes but needs some updating. The room I stayed in showed signs of wear, including large scuffs on the furniture and drawers that wouldn't stay closed. The safe in the room was locked in the open position and therefore wasn't usable.
Reception staff were friendly and acknowledged elite benefits.
Thank you for taking the time to review our hotel after your most recent stay with us. While I'm glad our front desk staff was so accommodating, I am very disappointed to hear that the condition of both of the rooms that you checked into was in poor repair; I will be sure to share your comments with the rest of our team. Thank you again for choosing Hyatt!
Talk to the cleaning ladies just to be more clean and maybe get managers to inspect the rooms before cleaning ladies leave from the room that’s what I think because she did not clean our room and we are paying for something
Thank you so much for taking the time to provide us with feedback regarding your stay at our hotel. I am very sorry to hear about the cleanliness issues in your room and the lack of follow up from our housekeeping personnel. I will ensure that this information is communicated to our housekeeping team so that it does not happen in the future. Having a clean and comfortable guest room is a basic expectation for our guests, and I am truly sorry that we failed to provide this for you.
stayed here for 6 nights. pleasant staff. location is very good. many restaurants in same complex along with Target store and CVS Pharmacy. have complementary shuttle to local businesses and SJ airport.
Thank you for taking the time to provide us with your feedback after your most recent stay at our hotel. I am happy to hear that our hotel's location was convenient for you, and that our staff was accommodating during your visit; I will be sure to share your review with our staff, and we thank you for choosing Hyatt!