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All reviews lots of restaurant choices standard fare walking distance location is great rooms are clean big bear next morning complimentary breakfast one night stay freeway property marlena elevator gym phoenix redlands
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Reviewed 4 June 2017

This hotel is in a good location in San Bernardino, close to restaurants. Our team stayed here for a soccer tournament. The hotel staff is really nice and attentive. The rooms are really clean. Beds are comfortable. Lots of TV channels. Pretty good breakfast.
Rooms are small though. So is the pool. Don't count on a rollaway bed. They're horrible. You could feel every spring in the mattress and there's a bar across the middle. There's no way someone can sleep on that thing.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank AimeeLally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San Bernardino, responded to this reviewResponded 12 June 2017

Dear Aimee,

Thank you for the nice words and review! We are delighted that you and your team chose to stay with us during your tournament. Our staff works exceptionally hard to provide all our guest with great service! We are sorry to hear that your rollaway bed was not as comfortable. Next time you are in the San Bernardino area we hope to see you again!

Have a Great Day!

Sydney Fyke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

Had the opportunity to try out this Marriott property in San Bernardino when I was overnighting for business. Great location, easy to get on/off the 10 freeway. Lots of restaurant choices nearby. Great spot. Amazing front desk folks!!!
Helena and Marlena were awesome and did a great job taking care of my needy requests:)

Thanks!
Dale

Date of stay: May 2017
Trip type: Travelled on business
Thank DaleDale2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this reviewResponded 24 May 2017

Hi Dale,
We are delighted to hear you enjoyed your recent stay at our property and had a chance to enjoy the nearby restaurants. We are happy to know that Helena and Marlena exceeded your expectations as they are truly a asset to our team . Thank you for choosing to stay at the Fairfield Inn & Suites San Bernardino and we hope you choose to stay again whenever your travels bring you back to the San Bernardino area.

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Reviewed 18 May 2017 via mobile

No complaints about the hotel itself - nice, newly renovated room, quiet, clean and comfortable bed - all the things one would expect. Good breakfast offering each morning.

Quick tip - Just be sure to remove everything from your car when parking due to regular car break-ins in the area. This is not the hotel's fault as it's been happening all around the San Bernardino area for several years now.

Good dining options within walking distance with a BJ's Brewhouse in the same parking lot. Will return when on business in the area. Management and staff do a great job when I stay there.

Date of stay: May 2017
Trip type: Travelled on business
Thank ElJefedeDiablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this reviewResponded 18 May 2017

We are delighted to hear you enjoyed your recent stay with us . As we strive to make all guest stays a comfortable one, we are happy to know our rooms and breakfast bring just that. Thank you for choosing to stay at the Fairfield Inn & Suites San Bernardino.

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Reviewed 24 April 2017 via mobile

Centrally located, friendly staff, food choices near and there is a brewery across the street that is open late. Free breakfast was provided and room was clean. Ample free parking is available on site.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank Triciaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this reviewResponded 26 April 2017

As a valued guest , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are also happy to hear you enjoyed the near by restaurant selections.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

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Reviewed 16 April 2017 via mobile

We always stay at Marriott properties. The San Bernardino Fairfield Inn and Suites is very well located at Exit 74. It is in the midst of a bunch of big box stores and chain restaurants. We found the staff to be very friendly and accommodating. Our room on the third floor looked like it was newly renovated. It was adequately large enough. The bathroom was fresh and spacious. The mattress was decent but not nearly as comfortable as some of the beds in the Marriott properties in which we've stayed. (Thus the 4-star rating) I prefer feather pillows and these are polyester fill. I was too tired to ask for them to be changed. The included breakfast was typical of what you'd expect at a breakfast buffet. It is a good value to have breakfast included. The property and the public spaces are well maintained and clean. I would not only recommend the San Bernardino Fairfield Inn and Suites, I would stay here again.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tharaldson, Guest Relations Manager at Fairfield Inn & Suites San Bernardino, responded to this reviewResponded 1 May 2017

Thank you for your kind review. We are delighted to hear that you enjoyed your stay and that our staff took great care of you. We appreciate your recommendation and look forward to seeing you again on your next visit.

Have Great Day!

Amy Trostle

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