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“Sunday lunch”
Review of Lotus Garden

Lotus Garden
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Ranked #31 of 356 Restaurants in San Bernardino
Cuisines: Chinese
Dining options: Buffet, Reservations
Restaurant details
Dining options: Buffet, Reservations
Reviewed 4 April 2016

We had a delicious lunch, ordered some koon po beef, hot and sour soup, fried rice and. Jasmine tea, everything was very good, service was great, the restaurant was better than 15 yrs ago, it looks like they still keep the place very clean n looking better with renovated decor.

    • Value
    • Service
    • Food
Thank Lettie Sierra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 84 reviews

Reviewed 7 March 2016 via mobile

This used to be one of my favorite restaurants. My last visit changed my mind. We arrived at 4:30 to a very empty restaurant yet it took 10 minutes for the hostess to acknowledge us. Even then all she said was "do you want a booth" very abruptly. The bus boy who brought us our water & took drink orders was very nice ( young guy with top knot). Then it took forever for the waiter to show up - we had had time to drink our entire pot of tea. He asked "whadya want?" We ordered and received our appetizer right away (since when did they stop including soup, egg roll, & wonton as part of dinner). Finally after a long while one entree arrived. It took awhile for the second. The rice was lukewarm. The entrees - vegetarian sweet & sour chicken and Kung pao beef - were good but the slow, surly service took away from that. The second bus boy (a big guy) was very friendly when he cleared the table & made up my doggy bag.
Although the bus staff was great, the waiter & hostess were rude & unfriendly. Lotus Garden is my favorite restaurant no more & I will not be returning.

Thank mlmcconn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2016 via mobile

We've been going to Lotus Garden for many years and tonight will be the last. First off we noticed the menu and prices had changed considerably, and our waiter told us it had new owners. We waited forever to have our order taken, then even longer to get our complete order. By that time the rest of the food was cold and tasted awful. The food itself was beyond horrible, completely different than many times before. I used the woman's bathroom and that was a whole other bad experience. Out of three stalls two were completely out of toilet paper. The bathroom itself was "filthy" to say the least. Upon leaving, The poor young couple at the booth across from us had not even gotten their food when we left and they ordered before us. They were ready to walk out. We will never return.

Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2015

They have a large menu. It is a popular place. All of the usual Chinese items are on the menu. I would not say that this place is very special, but if you want a good, usual, Chinese dinner, this is a good place.

Thank QQ1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2015 via mobile

For the past 25 years we've enjoyed eating at the Lotus Garden. The last two times have been problematic. The first time they close to half hour early and would not seat us. We went back a couple of weeks later for dinner. On the way we commented that the attitude that we had seeing at our previous visit was so different from our experience over the years and wondered if perhaps they did not have new owners. When we got there we discovered that there were new people at the helm.

We noticed big changes in the menu both in the elimination of combination dinners and increases in the prices. The waiters are the same people that have been there forever and continue delivering great service.

When dinner arrived the preparation seem to be about the same. However some of the meat tasted like it had been held in the refrigerator for a few days instead of being freshly prepared as it always was in the past. The food just plain wasn't as good and the prices had increased unreasonably.

Sadly, we are crossing this off of our list of favorite places to eat and will not go back. Now all we have to do is find a good Chinese restaurant that provides the level of service and food quality that used to be at Lotus Garden.

Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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