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“Should have stayed more”

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The Mission Inn Hotel and Spa
Ranked #1 of 24 Hotels in Riverside
Certificate of Excellence
Reviewed 17 July 2016

Beautiful hotel in an historical building. Should allow for time to discover all its offerings and inmerse into the atmosphere. Several restaurants, spa, gardens and the building itself are worth discovering at a relaxed pace. The minus: rooms (at least mine) are not well insulated from outside noise, especially corridors.No free wi-fi.

  • Stayed: June 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Dov A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Inn H, Social Media Coordinator at The Mission Inn Hotel and Spa, responded to this reviewResponded 20 July 2016

Dear Dov A,

Thank you for taking the time to provide us with feedback from your recent stay at The Mission Inn Hotel & Spa. We are pleased to hear you found our hotel to be as amazing as we do. We suggest taking a docent-led tour on your next visit, every time you explore the hotel you end up seeing something new! We look forward to your return visit.

Sincerely,
Esteban Castillo
Social Media Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 - 400 of 1,654 reviews

Reviewed 16 July 2016

If you haven't had the opportunity to visit the Mission Inn, do yourself a favor and book a weekend and definitely take advantage of this amazing, historic destination in the heart of Riverside, CA.
Take the time and book a treatment at Kelly's Spa, you won't regret it! They really know how to pamper you and the prices are reasonable for what you get.

Room Tip: We were on the 3rd floor and it was quiet and had a nice view.
See more room tips
  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Yolettemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Inn H, Social Media Coordinator at The Mission Inn Hotel and Spa, responded to this reviewResponded 20 July 2016

Dear Yolettemama,

Thank you for taking the time to provide us with feedback from your recent visit to The Mission Inn hotel and Spa. We appreciate you recommending our hotel, and Kelly's Spa. Did you get to experience the new Tahitian Treatments? We would love to have you back with us at the Mission Inn Hotel & sap soon.

Sincerely,
Esteban Castillo
Social Media Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016

Booked this stay through TripAdvisor.

Absolutely beautiful. I love the layout and wide hallways. The service was a letdown.

We were looking forward to a relaxing breakfast before leaving so we headed down at 7. When we asked the host to be seated we were informed that there was a 30 minute wait. When I questioned the statement (there were unoccupied tables in the dinning area and no one else waiting), I was informed that they had a "rush" of diners (at 7am?) and that we would have to wait.

In my travels, I have never been denied a seat (if a table was available) in the breakfast area. It is my experience that most people in the morning are not in a big rush to be served but would just like a relaxed experience for breakfast.

They seem the have forgotten that the customer is why they are in business (or at least that they should be). I did not appreciate the arrogance of either the host or that of the dining manager.

  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank PhilipAM56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Inn H, Social Media Coordinator at The Mission Inn Hotel and Spa, responded to this reviewResponded 20 July 2016

Dear PhilipAM56

We are so sorry to hear you had a disappointing experience at our hotel. Could you please message us any additional information so that we may have more insight into your experience? Excellent service is one of our top priorities and we would like to ensure this doesn't happen again.

Sincerely,
Esteban Castillo
Social Media Coordinator

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Reviewed 13 July 2016

Sightseeing around the LA area on the 4th of July weekend without a plan, we decided to call the Mission Inn on July 3 to see if they had a room available just by chance. We'd never stayed there before, but had heard about it. Luckily they did and the price was surprisingly affordable (AAA). I've paid more for chain hotels! Guess we were lucky because there was a wedding there that day (very popular place for one) and the inn was far from empty!

Just walking around the grounds is a joy. The architecture is ornate and the landscaping is lush. You almost feel like you're on vacation in a foreign country instead of a major American city. Inside there are many amazing antiques. One large wooden piece I thought was a piano, but found out it was a desk when I got closer!

There are several restaurants to choose from right at the hotel. We ate at La Trattoria and had a delicious Italian meal sitting on the terrace on a beautiful evening watching people walk by feeling like we were in Rome.

Our room was really large with a walk-in closet I'd love to have at home. There is both valet and self parking.

Whether you're visiting the LA area, or live there, this is a definite stop. If you can't stay over, dine at one of the restaurants, but allow time to walk around and see this elegant inn.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank TravelingFan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Inn H, Social Media Coordinator at The Mission Inn Hotel and Spa, responded to this reviewResponded 14 July 2016

Dear TravelingFan22,

Thank you for providing us with your wonderful feedback from your recent stay at The Mission Inn Hotel and Spa. We'd like to thank you for your kind words, and for finding the Mission Inn to be an amazing hotel. We suggest taking a docent-led tour on your next visit, every time you walk around the hotel you find something you hadn't seen before! We would love to have you back with us at The Mission Inn Hotel & Spa soon.

Sincerely,
Esteban Castillo
Social Media Coordinator

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Reviewed 12 July 2016

My husband and I celebrated our 25th by taking a trip to Santa Barbara. We needed one more night not too far from LAX before heading back to Washington, DC. A friend suggested the Mission Inn. We did run into traffic on the 91 freeway, so leave extra time. However, once we arrived everything was perfect. With three restaurants, live music, a spa, beautiful pool- no need to leave the property! The staff was very friendly and helpful and the rooms were very clean. You could spend an entire day walking around the Mission grounds and spaces load with history! Don't miss the chapel.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Cyndie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Inn H, Social Media Coordinator at The Mission Inn Hotel and Spa, responded to this reviewResponded 13 July 2016

Dear TwoShoes12,

Thank you for taking the time to provide us with feedback from your recent stay at The Mission Inn Hotel & Spa. We are so pleased you chose us as your last stop in California, before heading home to DC. We are also pleased to hear you found our staff to be friendly, and enjoyed exploring our grounds. We hope to see you again in the future.

Sincerely,
Esteban Castillo
Social Media Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Mission Inn Hotel and Spa

Address: 3649 Mission Inn Ave., Riverside, CA 92501-3364
Phone Number:
Region: United States > California > Riverside
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Riverside
#4 Family Hotel in Riverside
Price Range: $279 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mission Inn Hotel and Spa 4*
Number of rooms: 238
Official Description (provided by the hotel):
This castle-like hotel is next door to the Main Street Pedestrian Mall and a half-mile from the Riverside Convention Center. This historic hotel occupies a city block in downtown Riverside. Guests have included presidents and Pulitzer Prize winners. ... more   less 
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Also Known As:
The Mission Hotel Riverside
Mission Hotel Riverside
Mission Resort Riverside
Inn Mission Riverside Ca
Mission Inn Hotel Riverside

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