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Reviewed 5 April 2018

The rooms are extremely outdated. The pool is overcrowded, if you don’t get in line by 8 am you won’t have a chair:( the walls are very thin, we got no sleep due to neighbor above us stumping on our head all night. Very low quality food. Overall not a fun relaxing experience. Way over priced.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank ayeh n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 12 April 2018

Dear ayeh n,

Thank you for reviewing your stay with us. We are pleased to inform you our rooms will be undergoing a remodel later this year. We do apologize for any inconvenience you may have experienced at Splashtopia.

Best,

Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

The room was a bit larger than your average room and the furniture lovely, a bit nicer than most. Does not have a brand new look but very nice and very comfortable. The real thrill was looking out the very big windows in our room at the amazing views!! I liked that it is not in downtown Palm Springs, so we avoided most of the Easter week traffic. We did go to a lovely Easter Church service downtown. The hotel concierge also turned us on to fun places to go dancing! Had a great time, but it was very expensive! Will probably not stay there again because of the price.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank N5715HYlindas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Not a fan of the food service. It is inconvenient, slow poor quality, over charged, small portions. $20 cheeseburger tasted like a cheap frozen patty from CVS. Can't get coffee or non alcohol drinks at kids pool, only a bar! No food available at kids before or movie during dinner time! Bathroom in room was gross. Pool and hair stuck to toilet seat when I arrived. Not happy.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Inspiration749046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 16 April 2018

Hello,

Thank you for reviewing your stay with us. We appreciate your feedback on our food and beverage and rooms. We will forward to the appropriate department for review and correction. We value your business and hope you join us again in the future.

Best,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

What a great place to stay for a few night to get away with the family! You have everything you need at the resort but shopping and restaurants are just steps away if you need them. We received excellent service at Omni! Can't wait to go again!

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Tierrasantamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Jerry and the Pool Staff are the best! It made our stay and it is why we will be back in July. The guestrooms are dated but functional but if you have children, the Splashtopia and the excellent service provided by Jerry and the pool wait staff will make you want to come back. Great food, drinks & service poolside. The kids had a blast in the Lazy River and the water slides.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank 876shanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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