I was so close to give a bad write up when I arrived at this Resort. Despite reservations planned several months in advance, they put us in a room with double beds instead of a king sized bed. when I called the front desk, they merely apologized and said nothing could be done. I explained the problem again, they merely apologized again. I'm not one to ever complain. We spent so much money here. So I explained the problem for a third time. Eventually, we were switched to a room with a king sized bed. impressions: Clean rooms and bathrooms, great bed, and nice patio.
The grounds are nice as well w/ a childrens pool, adult pool, and secret pool for spa guests. The gym is well equipped but does not have the greatest atmosphere. The TVs on the treadmills don't work consistently. Service at the pool and spa were good. I didn't play golf or eat at the resort.
Resort was located across the street from a mall with restaurants and shops.
I don't know if we would stay again if we didn't get a special rate because there are so many other options. I would give it a Very Good +. or an Excellent -- (minus)
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- Also Known As:
- Rancho Las Palmas Hotel Rancho Mirage
- Rancho Las Palmas Resort And Spa
- Rancho Las Palmas Resort Spa
- Rancho Palmas Resort
- Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA - California Desert