In all honesty, this is a very nice place. Great room, great pool, fantastic view, very nice spa.
We stayed on Marriott points, so I’m not going to complain. Had a paid the full price, I would be rather unhappy though.
They immediately grab your car to valet it away for $30 and there is no place to unpack or sort out things. Left glasses in the car, immediately noticed at check in and told them. The car was gone already. They promised to bring them to the room. Followed up three times over 2 hours and ended up going down to the lobby where they were at the reception to pick them up ourselves.
Service, while friendly, was quite mechanical and not up to standard for such a hotel - just didn’t make us feel at home.
Be aware that as Marriott Platinum you don’t get into the lounge, and they won’t give you 4pm late check out. At check in they told us however we could use the spa facilities though, which are really nice. More
- Free Wifi
- Free Parking