We were in town for a friend's wedding so needed a nice place to stay for a few days near airport. They have a free airport shuttle which you should make sure is available when you need it. Hotel was nice and very clean. It has an outdoor pool and rooms have kitchenettes with stoves. My husand and I loved that. Also coffee, dishwasher, pots and big fridge was great touch. They allowed us to check in early which was very nice but overcharged my credit card for incidentals. They overcharged me $200 for incidentals without telling me. Imagine my anger when I had to find out when my card was getting declined. Staff did not really do anything but just pass the blame. Manager tried to release the funds but it was a weekend which was of no use to me. Definitely like hotel and staff is friendly but just incompetent. Patience is a virtue here. Also breakfast SUCKS and definitely not worth your time. If you are booking this hotel for breakfast, dont bother. I have had better breakfast at McDonalds fastfood. They just have cold cereal and bagels with cream cheese, Not even juice! Great location for food and to be about 1hour away from LA without traffic. Overall this hotel is ok. Nothing special but if I was in the area I would stay again. I felt safe here but they do need more secuirty for the cars because anyone can steal your car since it is located in a mall complex. Liked 7-eleven across the street and olive garden.
- Official Description (provided by the hotel):
- The NEWLY RENOVATED TownePlace Suites by Marriott is your answer to Extended Stay lodging. Each renovated guest room comes with a Fully equipped kitchen, Microwave, Refrigerator, Dishwasher. Room Services such as: Hairdryer, In-room coffee service, Iron w/ironing board, Free Internet Access. Features: Free Fax and Copier Service, Dry Cleaning Service Available, Outdoor Pool/Spa and a Generous Points Program.Conveniently located across the street from Ontario Mills Shopping Center. Walking Distance to dinning, shopping and entertainment. Complimentary Airport Shuttle. ... more less
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- Also Known As:
- Towneplace Suites Ontario Airport Hotel Rancho Cucamonga
- Towneplace Suites Rancho Cucamonga