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“Nice Marriott”

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Pleasanton Marriott
Ranked #4 of 14 Hotels in Pleasanton
Los Angeles, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice Marriott”
Reviewed 23 March 2012


This is your typical Marriott property out in the suburbs. Unless you're doing business, or visiting friends you probably won't stay here. If you do, it is a nice property with an updated lobby. Rooms are in good condition and very clean. Service good and on par with other Marriott locations.

Free parking and free Wifi, at least for Platinum members. Hotel is located close to the local mall. Fairly short drive from OAK or SFO.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BPreston310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, 29 March 2012
Thank you for your loyalty to the Marriott Brand. It's wonderful to learn that that you enjoyed not only the benefits of Marriott Platinum membership with free parking and Internet but also comfortable accommodations and the benefits of our central location. Thank you for your review. It will be our pleasure to welcome you back again the next time you are in the Pleasanton area.
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318 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
Cincinnati, Ohio
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 March 2012

As you always expect a Marriott to be clean and comfortable, this was no different.
The staff was very helpful and attentive and the Hotel was VERY clean.
The rooms seemed a little dated but not enough to bother me.
Would recomend this hotel for sure.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nailmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, 29 March 2012
We truly appreciate it when our guests take the time to let us know how their stay was at the Marriott Pleasanton. Thank you for your kind comments and recommendation and we can’t wait to welcome you back for another great stay in the future.
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Roseville, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2012

Rooms are clean and while not huge are spacious enough for a weekend stay with a little one. The "help line" via phone is not! We booked this site due to the pool/hot tub and upon arrival after a long stressful drive, we quickly changed and headed to the Hot Tub. Imagine our dismay to find the bubbling, lit hot tub was freezing! After a run through the drizzling rain back to our room for a warm shower, we called the Help line. A distracted man answered and agreed that only Two towels for three people was not adequate and would send more right away but that regarding the Hot Tub, it was "out of season". OUT OF SEASON? It's March, yes it's was raining but Lake Tahoe had theirs hot in the snow, Monterey has a Hot one in the rain, what Season is it not Hot Tub season? Our towels were brought 2 hours later! I tippedbthe help staff the next morning, got extra amenities for shower and good dining advice. The rooms were clean and great location but do Not order room service Oatmeal. This was more of a Cream of Wheat watery cold bowl of mush and not worth the $9. On check out we were told the Jacuzzi works it's just not hot due to a heating element that cannot be replaced due to being so old. Much better than "closed for season", but be aware, it won't be HOT in the near future fellow travelers.

Room Tip: Rooms on floors 1-3 have wireless access 'for a fee' and it is EXTREMELY slow Internet.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Renae A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, 20 March 2012
Thank you for taking the time to share your opinions with us here. While we are happy you enjoyed our spacious, clean guestrooms and location, we sincerely regret that hot tub was not available during your stay. Rest assured our maintenance team will investigate this further and make any necessary adjustments quickly. It is disappointing that we may have missed the opportunity to create a better overall experience for you and your family and your feedback will serve to direct us toward enhancements that will improve our services in the future. Thank you for your time and valuable feedback.
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California
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 March 2012

Stayed here one night on family business. Convenient to the highway, restaurants, shopping. This is a typical Marriott, very comfortable, clean, pleasant room, good breakfast. Wireless in the room available, but pricey. I would be happy to stay here again, next time I am in the area.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaneT013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, 8 March 2012
We're so glad that you loved everything about our hotel from the comfortable accommodations, to your breakfast the next day. Each guestroom offers high speed Internet access for those requiring this service with rates that are comparable to most other area hotels. We regret if this was not convenient for you, but appreciate your feedback. Thank you for such a great review and we hope that you can visit again soon.
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Boston, MA
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 27 January 2012

My stay at this hotel was for five nights on a business trip in January 2012. I had a corner room on the 6th floor, which included access to the concierge lounge. The room was very nice. The concierge lounge was great and offered both hot and cold items for breakfast as well as a good variety of snacks and drinks in the evening. Because I was attending meetings all day I didn't spend much time at the hotel. They have a complimentary shuttle which can be requested by guests to take them short distances, including business and pleasure trips. The bar has a happy hour offering $5 glass of wine and a selection of low-cost appetizers, which I enjoyed one evening. They also have computers available for guest use if you did not bring your own. The hotel is located directly off of a major roadway and it is within walking distance of a large mall. The service at the hotel was very good also -- I wouldn't hesitate to stay there again.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, 1 February 2012
It is always nice to enjoy comfort and convenience when away from home for business! The Pleasanton Marriott wants all of our guests, whether staying for business or pleasure, to enjoy the wide array of amenities and services available. We are glad you were able to take advantage of all the concierge lounge has to offer as well as our complimentary shuttle. Thank you so much for the fantastic review! We look forward to welcoming you back again.
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Additional Information about Pleasanton Marriott

Property: Pleasanton Marriott
Address: 11950 Dublin Canyon Rd, Pleasanton, CA 94588-2818
Region: United States > California > Pleasanton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Pleasanton
#5 Business Hotel in Pleasanton
#6 Family Hotel in Pleasanton
Price range (per night): $168 - $439
Hotel Class:3.5 star — Pleasanton Marriott 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Our hotel caters to the demands of the high-tech business guests as well as leisure travelers. The Pleasanton Marriott is a 100% non-smoking hotel featuring the open, welcoming “Lobby Reinvented” which flows into The Market Café, our California Bistro-inspired eatery open for breakfast, lunch, dinner and Sunday Brunch. Stepping into our newly renovated guestrooms is a treat unto itself and is centered around one thing - fueling the best sleep you’ve ever had – and our signature Revive bedding does just that. ... more   less 
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Also Known As:
Marriott Pleasanton Hotel Pleasanton

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