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All reviews outlet mall room was clean heated pool short drive to the beach an older hotel short stay overnight stay comfortable stay great pool rv park hot breakfast coffee maker only stayed one night make your own waffles oatmeal free breakfast outlets
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Reviewed 4 September 2015 via mobile

Customer service was great. Tori checked us in and was very friendly. The only thing that was not so good was the tv , it didn't have good signal. Other than that the stay was great and full of friendly staff.

Stayed: August 2015, travelled with friends
Thank Johary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality_Inn_PB, Manager at Quality Inn Pismo Beach, responded to this reviewResponded 7 September 2015

Johary V,
Thank you for taking the time to post a review about your stay online. I was very happy to read that you were pleased with our staff's performance and I will be sure to pass along your 'pat on the back' to Tori. Thank you.
Did you by any chance report your TV issue to the front desk? Our cable boxes are set up in such a way that if someone changes the channel on the TV manually then it will read 'no signal' or be incredibly fuzzy, and all you have to do to fix it is turn the channel back to 3. We don't mind at all if you call down to the front desk to let us know about these things, that's what we are here for.
We hope to see you again the next time you are in Pismo .
Happy Traveling!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2015

While the place is quite clean, the famous waterfall did not work Saturday and Sunday
Breakfast looks like the lines or food and shelter in less fortunate places....there are not enough chairs!!! Some items were out before 8.15 am...
Rooms were clean though. Quire enjoyment was kept.

  • Stayed: August 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Puchabd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality_Inn_PB, Manager at Quality Inn Pismo Beach, responded to this reviewResponded 7 September 2015

Puchabd,
Thank you for taking the time to post a review about your stay online. I assure you our waterfall is working perfectly. I'm wondering what time you used the pool facilities since the waterfall is on a timer and only operates after 2pm. We have brand new water heaters in both the pool and hot tub.I'm sorry for the troubles you encountered during breakfast. I have already discussed this with the management team and we are brainstorming ideas to prevent this from happening in the future.
I hope you will give us another opportunity to offer you excellent service the next time you are in the area.
Happy travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2015

Pismo beach is Great, there are plenty of Inns & hotels to stay at, we tried this one based upon some other reviews.
The Inn is old, the place is busy loud, especially if you have a first floor room.
You can see some attempts at upgrades, but you just can't put lipstick on and become pretty.
The mattress cover was torn, there was lipstick on my bath towel, which was like sandpaper.
There has to be a better place to stay for what the rate was.
Plus, trying to get thru on the phone to the front desk was difficult.
Cannot recommend.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Russell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality_Inn_PB, Manager at Quality Inn Pismo Beach, responded to this reviewResponded 31 August 2015

Russell A,
Thank you for taking the time to post a review about your stay online.
On behalf of the entire staff here, I would like to apologize for failing to meet and exceed your expectations.
We use each instance of feedback to see where and what needs improvement, so I would like to thank you for listing the issues you had during your stay so that we may investigate them further.
We hope you will reconsider and give us another chance the next time you are in the area.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2015 via mobile

We decided to stay hear as an overnight stay between LA and Monterey. Easily accessible location just off the main route and right near a fuel station which was ideal.

The whole thing is well presented inside and out, spacious rooms and very quiet too with ample parking.

The breakfast room could be bigger but it served its purpose well and food was always being replenished. Would stay again!

Stayed: August 2015, travelled as a couple
Thank hiddenkoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality_Inn_PB, Manager at Quality Inn Pismo Beach, responded to this reviewResponded 30 August 2015

hiddenkoala,
Thank you for taking the time to post a review of your stay on TripAdvisor. We appreciate the effort and were very glad to hear you enjoyed your stay and the property!
Please feel free to visit us again next time you are in Pismo Beach!
Happy travels.

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Reviewed 25 August 2015

We stopped in here for a night while driving down the coast. Although the rooms are a bit smaller than most other Quality Inn hotels we stayed at, they were clean and comfortable and we found we had a good night sleep.

The check-in staff were friendly and helpful. They have a nice pool and spa area with both pools heated. We found breakfast a bit busy in the morning due to the smaller size dining room.

The location is alright, with the main town centre about a 5 min drive. I'd most definitely stay here again the next time I am in town.

  • Stayed: August 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality_Inn_PB, Manager at Quality Inn Pismo Beach, responded to this reviewResponded 30 August 2015

Jason S,
Thank you so much for posting a review about our property online. We were very glad to hear that you enjoyed your stay.
We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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