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Cr1717
Banning, California

My Mom loves the restaurant and the comfort and the value

5.0 of 5 bubblesReviewed 4 weeks ago
My Mom loves coming here because it's so small and quaint and beautiful. She is handicapped, and there is easy access to the pool and the restaurant (although right now the restaurant is being renovated). The rooms are very comfortable and tasteful decor. Wonderful Sherman's deli is a few minutes away. I took a nice swim in the pool, though I hope the pool will be heated next time I go.
Date of stay: January 2025
Room Tip: All of the rooms only have one bed.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (272)
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2 - 7 of 272 reviews
Reviewed 26 October 2024

Our nonprofit organization held our staff retreat here 10/22-10/25/24 and it was absolutely amazing... Wonderful staff, fantastic meals (3x/day), great conference room (for 19 of us), and just a wonderful experience of being able to hold our meetings near the pool and hot tub. The rooms are just lovely and absolutely perfect... one of our staffers did take home the resident kitty, so he is no longer here, but I'm sure another one will adopt the hotel as its own ;). A special thanks to Lisbet and Alma, who went above and beyond to take such great care of us (including Alma making us margaritas at 8pm on a Thursday night ;). Pretty sure all of our organization staff retreats in Palm Springs will be held here from now on... Make sure you visit the rooftop deck while you're here! So lovely!

Room tip: Make sure you find the roofdeck!
Date of stay: October 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tara Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2024

Front desk fraud. I ate at the restaurant attached to this hotel on Saturday 5/25. I accidentally left my credit card in the bill. I called the next day on Sunday and they said they had my credit card and would leave it at the front desk of the hotel and I said I'd pick it up Monday morning. I came by Monday morning and they "couldn't find it". The lady said she'd call the owner and manager and then magically my card was back 2 hours later. I got home from my trip and there are charges from the hotel on my card. I never stayed at the hotel. I called and talked to Valentina who said she found the charge but there was no record of what it was for. She was going to look into it and get back to me. It's been over a week and I've left 3 messages with no reply or resolution. Someone who works here swiped my card and I'm now going to have to report the fraud to my credit card. The meal at El Mirasol was great but there's something amiss in the front desk of this hotel. I don't expect liars and thieves in a great tourist town like Palm Springs.

Room tip: Watch your credit card!
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Service
Thank ss2974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2024

Very bad experience at this motel. I accidentally got some blood on the sheet and I washed it out. Pure water went to the mattress no blood and this hotel charged me $550 for the mattress. I have never heard of such a thing before and I will never stay at this motel again. The maids threw a wet sheet on a pair of my pants that cost $420 and ruined my pants.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Liz M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2024

My stay at Los Arboles during my trip to Palm Springs was a memorable delight. The proximity to restaurants, shops and cafes was unbeatable and the hotel itself offered a beautiful and charming atmosphere. Definitely check out the restaurant here, the food is delicious!

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emmanuelle D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2024

A friend and I stayed here for the BNP Paribas Open in Indian Wells. Due to exorbitant prices in the area and limited availability both due to the tournament, it was rather difficult to find a place. I was able to book Los Arboles through Chase. I am so glad I did. It's only 30 min. from the Indian Wells Tennis Center. The staff is extremely friendly, the rooms are very clean, the pool is great, parking is FREE, and they have a killer Mexican food restaurant. If I decide to go to IW next year, this is for sure where I'll stay.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Nikki D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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