My partner and I stayed here five nights as part of a conference, and had a great experience overall.
Rooms are large, and generally well equipped, but (here's my only significant complaint) dated and in need of a refresh. Also (and this seems to be an increasing trend among hotels, not just this one), rooms labeled as "King" rooms don't necessarily have king beds. On the plus side, all rooms come with balconies, a fridge, and free water (a small yet very practical amenity). Bathrooms are large, with both a shower and a bathtub. Internet speed is superb (particularly impressive for such a huge resort) and free if you're a Marriott Rewards member. One oddity is that while all rooms have a safe, the safe is extremely small and cannot fit a laptop of any size (may be an i-pad).
The grounds are gorgeous too: there are four pools, including a lap pool and a salt water pool, and a few hot tubs. The pools are nicely heated and it's really lovely lounging in (or by) the pool with such dramatic views of the mountains on all sides. The spa is also definitely worth a visit. Inviting, comfortable, and clean, with two scented steam rooms, sauna, jacuzzi, and private outdoor pool. Great staff as well.
Finally what makes a hotel special is the people, and here the hotel gets a BIG thumbs up. Big resorts can often feel impersonal, but everyone here was friendly and accommodating. I'm sorry that I don't remember individual names so I can highlight them here.
A couple practical notes:
First, the hotel is HUGE and extremely spread out. Be prepared to walk, or if you'd rather not, try and get a room that's in the central section. And second, the hotel is not really conveniently located to just about anything else. So unless you're planning on staying on resort grounds your whole trip, a car may not come amiss.
Room selection: We stayed in two rooms (we were upgraded to a suite midway through our stay). I prefer the rooms further away from the center, as the central-most rooms open out into the central lobby space and can be noisier. But that entails a longer walk...
- Official Description (provided by the hotel):
- Escape to your go-to desert playground at JW Marriott Desert Springs Resort & Spa. From the moment you approach the palm-lined path leading to our resort in Palm Desert, California, the excitement begins. Our hotel near Palm Springs has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. JW Marriott Desert Springs Resort & Spa also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience our resort today! ... more less
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- Also Known As:
- Desert Springs Jw Marriott Resort And Spa
- Desert Springs Jw Marriott Hotel Palm Desert
- Jw Marriott Palm Desert
- Marriott Palm Desert
- Palm Desert Marriott
- JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert