We stayed here for 1 night early April. We are a family of five, 3 kids & adults. The grounds are nice but the rooms need some updating. The studio was semi clean, the king bed was missing a mattress pad and it took 3 calls to get it. Once it arrived it only covered 1/4th of the king size bed. The fold out couch was not in great shape either. The mattress was old and worn. Again the bedding was below average. I requested a crib when I made the reservation and asked for it again at check in. It took several more phone calls and another 2 hours before it arrived. I spent a great deal of time cleaning the pack n play for it was also in very poor shape. The kids did enjoy the pool and the tennis court. The front desk was friendly but housekeeping could use a little improvement. I enjoy staying at Residence Inn properties when traveling with the kids, but the Category 4 rating is a tad high for this one. On a positive note, the patio was nice.
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- Also Known As:
- Residence Inn Palm Desert Hotel Palm Desert
- Palm Desert Residence Inn
- Residence Inn Palm Desert California Desert