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All reviewsthe main hotelshared balconyvictorian hotelprivate bathstep back in timerooms are smallvictorian stylemain streetin townclam chowderfrench doorsno elevatorwindow seatglass of winebed was comfortableeggs benedictroad trip
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Reviewed 12 January 2012

My wife received an incredible offer from Travelzoo, $200 for two nights with a wine sampling and $50 restaurant credit, and decided to spend two of five nights in Mendocino at the Mendocino Hotel. Our plan was to spend some time in their bar, have some cocktails and try out their menus. After our first afternoon and evening there we called our second destination and made arrangements to go there a day early.

Our initial reception at the front desk was lukewarm, unlike our entry into our garden room, which was downright cold and dank. The thermostat was pegged at 50 degrees and it took a good hour for the room to get to habitable warmth. Wouldn’t you at least turn the heat on for a guest with a pre-paid reservation?

We went to the bar for cocktails before dinner and the bartender, an older gentleman, was borderline surly. We wanted martinis and asked about call gins. He said they were at the other end of the bar. With prodding, he finally rattled off a list of premium gins. In the meantime, my wife made a reservation for dinner in the dining room for 6:00 p.m.

At 6:25, with only one table seated in the dining room, my wife went to inquire of the hostess if we could be seated. She told us to choose any table. We ordered the “Mendocino Mushroom Soup”, their specialty, and the giant scallops. The soup, $12.00, was full of minced mushrooms which tasted like store-bought Crimini and white mushrooms in a weak broth and served in a small “pot” that you might get onion soup au graten served in.

The scallops, ostensibly served on a bed of pureed cauliflower and a couple of other vegetables was incredibly bland. We asked the server to take some of the “cauliflower” back to the kitchen and ask if that was how it was supposed to taste. (It tasted like weak roux…without the flavor.) To her credit, the waitress came back and said “Even the chef agreed that it was bad. Can I bring you some desserts to make up for it?” We tried the crème brulee which was over cooked and the top over done.

We retired to our room and looked at each other and said “let’s cut our losses and see if we can check in to our next place a day early." The next morning we had a decent breakfast at the café and stopped by the front desk to let the clerk know that we would be checking out shortly and to please prepare our bill. She informed us that check out time was in 15 minutes and I said we were prepaid through the next day and would be back in awhile. (We didn’t expect a refund.) She didn’t inquire at that time, or 45 minutes later when we checked out, why we were leaving early.

We'd planned to "hunker in" and spend a lot of time enjoying the hotel and its amenities. We were prepared for an old hotel and its quirks, but we weren’t expecting such an utter lack of hospitality. Mediocre check in, cold room, surly bartender and bad, over-priced food, followed up with indifference for prepaid guests checking out a day early.

Beware!

Stayed: January 2012, travelled as a couple
7  Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

I stayed at the Mendocino Hotel in early December 2011.
It was a single room with no bathroom. The room was tiny, really tiny!, had a tiny closet (so small, it took me a while to "find" it, in a corner...), no TV, no nightstand, it had only a chair and a small telephone stand. I had to open and place my suitcase on the floor... And of course, no breakfast included.
The price for the above was, in my estimation, outrageous: 130 dollars a night. And this included a discount, as the reception lady put it!.

  • Stayed: December 2011, travelled solo
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8  Thank palomamarugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

We had dinner here one night during our stay just before Christmas 2011. We had reservations and were seated promptly, actually at the bar where we requested. The bartender was very helpful in giving suggestions. Their french onion soup is delicous! Highly recommended. I had their special pasta with salmon. It was fantastic! Everyone enjoyed their dinner. If we were staying in Mendo longer, we probably would have been back.

  • Stayed: December 2011, travelled as a couple
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Thank Skinker2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

wow free mimosas with Sunday brunch ! a very beautiful and romantic Inn wonderful and friendly staff

  • Stayed: December 2011, travelled as a couple
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Thank SantaRosaLolita69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2011

Enjoyed our stay, but glad we took advantage of a special price. We had a very large garden suite which was luxurious but showed a little wear. The lobby/bar area was a nice place to sit, enjoy a glass of wine, & look at the view. The staff, for the most part, needed to take some "nice" pills.

  • Stayed: November 2011, travelled as a couple
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5  Thank Judy_the_accountant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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