We just spent 4 days at the Magic Castle Hotel, and I can't say enough about how wonderful it was. We've stayed in fancy hotels all over the world, and never have we experienced more genuinely kind and helpful service... anywhere. The hotel facilities are lovely- comfortable, really clean, and great for traveling with our two small children. Here are some examples of their incredible service: - free snacks whenever you want, our housekeeper immediately arranged our room to best accommodate our baby and three year old, my son was tired one morning and was having a hard time as we helped ourselves to their amazing free breakfast- and the receptionist came out and offered him a Scooby Doo book and dinosaur toy- which made his day. I was walking up the stairs with our baby in her car seat, and someone working in the garage saw me and immediately took the carseat and carried our daughter to our room. We wanted to do a load of laundry and we had the choice of using the onsite washing machines or even better, the staff just did the laundry for us free of charge and had it back to us within 2 hours! Everyone was SO helpful. And here's the thing- it wasn't some sort of corporate "must be helpful to the customer" sort of feeling, it was really genuine- like the staff really cared about us and making us as comfortable as possible.
The location is also amazing, a block away from Hollywood Blvd... where in addition to being close to sights, you can walk to a grocery store and pharmacy a block away. Now that we have family to visit in L.A., we will be staying here again and again. I've never experienced any hotel more thoughtful or lovely. P.S. the heated pool is open 24 hours.
- Official Description (provided by the hotel):
- Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more less
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- Also Known As:
- Magic Castle Los Angeles
- Hotel Magic Castle