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Holiday Inn Express West Los Angeles
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All reviewssanta monica blvdpancake machineroom was cleanbreakfast is servedfree breakfastconvenient locationa great staybusiness tripfront desk stafflight sleeperfreewayhieparkingneighborhoodhollywood
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Reviewed 23 January 2012

I have to admit that I was a little concerned about staying in this location, as it's on the intersection of Santa Monica Boulevard and the entrance and exit ramps of the 405 Freeway! But I needn't have worried. Once inside the hotel, you cannot hear the outside noise.

Our room was basic as all HIE's are, but it was very clean and tidy, and the bed and pillows were very comfortable. The breakfast offered is basic, but complimentary none the less, and free WIFI is available to all guests. The hotel provides on-site underground parking for only $10 per night.

The location actually makes moving around very easy. There is a bus service leaving opposite the hotel which will take you to Santa Monica Pier for only $1, the freeway is on your doorstep if you are driving, and entry and exit to the hotel is surprising easy.

For a low budget, clean, comfortable and convenient hotel, this is the one!

Room Tip: The rooms at the back of the hotel are obviously quieter than the front, so just ask. If they have one available, they'll usually accommodate you!
  • Stayed: January 2012, travelled with family
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2  Thank Leelee63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Holiday Inn Express West Los Angeles, responded to this reviewResponded 31 January 2012

Thank you for taking the time to share your experience. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2012

I'm from NYC and was here for four nights on business. First of all... it's not fancy. But it's a HIE, so you can't expect fancy. However, I was really surprised by the layout and exact location. It's literally on the corner of the 405 exit ramp and Santa Monica Blvd. AN ABSOLUTE NIGHTMARE DURING RUSH HOUR. It took me an hour to travel ONE MILE on Santa Monica Blvd to get back to the hotel on a Thursday at 6:00 pm and if you turn the corner too fast, you'll miss your only chance to pull into the parking garage, forcing you to have to go around the block and back onto Santa Monica to wait in another 15 minutes of traffic to get back into the garage. Pretty hellacious. I know this isn't the hotel's fault, but if you're going to be driving to/from around that time, you may want to consider elsewhere.
Also, the hotel looks like a parking garage that got converted into a hotel. The outside looks like a building, but the inside (walking to your room) is basically open/outdoors. It's very strange. It feels motel-ish and a bit unsecure. It really isn't unsafe, I suppose, but it just feels strange to technically be outside when you open the door to leave your room.
Unfortunately, I had a room whose windows face the 405 freeway. It was odd to be on the third floor and just see an endless line of cars. Nothing really pretty to look at, noisy during heavy traffic hours and if I had thought of it, I might have requested an inward-facing room, rather than outward.

Also, parking in the garage (which has the most convenient entrance to the hotel lobby, but gets locked after 9pm, charges $10 per day extra.

A few of the pros are that the rooms are clean and they serve some sort of free breakfast in the mornings on the patio/atrium/whatever it's called. You're basically sitting outdoors, surrounded by the hotel walls. I had no issues staying here, but next time I will probably request to stay elsewhere. The location wasn't very convenient for me and again... TRAFFIC IS A NIGHTMARE.

Room Tip: Request an inward-facing room to avoid views of the 405 freeway exit ramp and lots of traffic/noise. Also, don't stay here if you need to be driving to/from during rush hours.
  • Stayed: January 2012, travelled on business
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Thank csteen85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

Booked this room for Rose Bowl trip as it's near my daughter's apartment. Hotel is a pretty typical Holiday Inn Express with excellent service and free internet and "hot breakfast". Parking was $10 per day but some other hotels in the area charge as much as $35. It is right off the 405 on Santa Monica Blvd so easy on and off freeway. Our room was clean and housekeeping was good. Plenty of hot coffee and typical HIE breakfast offerings. There were plenty of cinnamon rolls when we were there. :-) Scored an excellent, sub $80 rate, using Lastminutetravel.com. As others have mentioned immediate area surrounding hotel not the best, but far from "dangerous" and other side of the 405 is very high-end. I'd stay here again.

Room Tip: Try to get a room that doesn't overlook freeway or Santa Monica Blvd.
  • Stayed: January 2012, travelled with family
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Thank jn1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

It has been almost a year since my last visit here and this hotel is better than ever. Clean and orderly, yet comfortable. Friendly and competent staff who are always a pleasure to deal with; plus complimentary cookies, fruit, and coffee at all hours. What's not to love? Convenient access to L.A. events. This hotel is perfect for overnight visits to the city. Breakfast is included and I always look forward to it. If you need a place to stay in L.A., you can't go wrong with this Holiday Inn Express.

  • Stayed: December 2011, travelled as a couple
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Thank jonnie711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Holiday Inn Express West Los Angeles, responded to this reviewResponded 11 January 2012

Thank you for this great review! We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2011

If you have any reservations about booking this hotel... DON'T! You know that you had an amazing stay when the only thing that you can complain about is a slow elevator. Check in was flawless, the hotel staff was very pleasant. I've stayed at this hotel multiple times and this wasn't the first time I had received impeccable service. Oh, the location is a little rough, but hey, it's LA.

Room Tip: Get a room off of Santa Monica Blvd, you'll get better sleep.
  • Stayed: December 2011, travelled on business
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Thank W M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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