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Traveller rating
2,044
1,281
370
125
63
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Reviewed 21 December 2015 via mobile

The Garland was convenient and the "Open Table" restaurant was perfect for me to meet my clients! The bath tub was deep and I loved relaxing in it! I also REALLY loved the kale chicken Cesar salad from room service! It was seriously perfect!! I recommend going!

Date of stay: November 2015
Trip type: Travelled on business
Thank Staceytoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, Manager at The Garland, responded to this reviewResponded 23 December 2015

Dear Staceytoy,
What an awesome review! Thank you so much for sharing your feedback within the TripAdvisor community! We look forward to having you back here with us! Happy Holidays!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile

Stayed at The Garland in November, for 3 nights, very good property, the decor was really soothing...,staff was very helpful, dined at the forecourt couple of times, food was as per our expectations and service was great...

Date of stay: November 2015
Trip type: Travelled on business
Thank Satishs05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, Manager at The Garland, responded to this reviewResponded 23 December 2015

Dear Satishs05,
Thank you for your great review! I am very happy to know that you have enjoyed your stay with us! Please come back very soon! Happy Holidays!

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Reviewed 18 December 2015

We made a reservation for a Portola Suite but were given 2 connecting rooms instead upon arrival. Not sure what happened there but the upside was that we now had 2 bathrooms for our family of 5 vs 1 toilet in the Portola Suite. The property was easy to drive to from LAX. Self parking was chargeable but the rates were comparable to hotels in the area. The free shuttle to Universal Studios was very helpful as it meant we saved on parking fees and the drop off point was much nearer to the Universal Studios entrance than self parking. However, do get to the pick up point early for the return journey especially after park closing time as the bus does fill up. When that happens, the bus will make a return trip to pick you up but it's at least a 20 minute wait for that. The room was large and spacious, the water pressure in the bathroom was really weak, the room was well lit and bright. We would stay again if we were in the area.

Date of stay: December 2015
Trip type: Travelled with family
Thank ssaam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, Manager at The Garland, responded to this reviewResponded 19 December 2015

Dear Ssaam,
Thank you for sharing your experience within the TripAdvisor community! I am very happy to know that you have enjoyed your stay with us! Please return soon and have a very Happy Holidays!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2015

Just spent 5 nights here and I will certainly stay here again if I visit LA in the future. The hotel is very retro and the rooms are spacious, comfortable and stylish. The staff are extremely friendly and informative. The hotel was very clean, almost immaculate if anything! The pool and hot tub are a nice treat after a day at the theme parks and there are a good number of sunbeds to relax on too. There is a free bus to Universal Studios that runs every hour that is provided by the hotel. I would recommend this hotel to anyone and everyone! Thank you for such a great stay!

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, Manager at The Garland, responded to this reviewResponded 19 December 2015

Dear Paul J,
Thank you so much for your fantastic review! I am happy to know that we have made you feel at home away from home! We wish you a very Happy Holidays and we look forward to welcoming you in the near future!

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Reviewed 17 December 2015

Great hotel, great service, and the best thing about this hotel is they have free shuttles to the metro and universal city walk... rooms are spacious and funky, and the restaurant is great as well. - spa is nice, we didn't swim in the pool, as we found lots of leaves from the tree's fell into them.. but still a nice pool/bar area. Easy access to Hollywood and universal..

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Priscilla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, Manager at The Garland, responded to this reviewResponded 19 December 2015

Dear Priscilla K,
Thank you for your wonderful feedback! I am very happy to know that you have enjoyed your stay with us! We look forward to welcoming you back to The Garland very very soon! Happy Holidays!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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