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Reviews (944)
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All reviewsestela estradathe club loungeclose to the airportspg memberfree shuttle to the airportself parkingshuttle servicecentury blvdoutdoor poolnice rooman early flightper daymanhattan beachshort stayking bedlaxstarbucks
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Reviewed 19 February 2017

I stayed here primary for the proximity to the airport. I checked in around 10pm and left by 5:30am. So I didn't really have time to check out any of the hotel's amenities.

The check-in was quick, the room was very roomy and the beds were comfortable.

The shuttle service runs 24/7 and it was a short trip to the terminals.

  • Stayed: February 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel, responded to this reviewResponded 22 February 2017

Although your time with us was brief, I am happy to read that you had a pleasant check in experience and comfortable night’s rest here at our hotel. We hope that you’ll stay with us again at the Sheraton Gateway Los Angeles Hotel the next time you are traveling through LAX. Thank you.

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Reviewed 18 February 2017

The hotel had a nice gym and pool area. The executive lounge had good food and drinks. Very convenient to the airport. Shuttle took about 5-10 minutes. Will Stay here again. Also grabbed some food in the bar, excellent service.

  • Stayed: February 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel, responded to this reviewResponded 22 February 2017

Thank you for your five-star review. I am thrilled that you enjoyed our gym and pool and that you were impressed with the offerings in our executive lounge. We look forward to welcoming you back to the Sheraton Gateway Los Angeles Hotel again soon.

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Reviewed 16 February 2017 via mobile

Stayed here for five days to attend a conference and visit some friends in LA. The hotel lobby areas were very nice and clean. My first interaction with reception staff was a challenge as the person who waited on me was very soft spoke and had a thick accent. I felt as though a few of my questions about parking and reservation changes confused her a bit.
The room itself was fairly modern but lacked a fridge which was disappointing. Plenty of a/c and USB outlets were a plus. Restaurant had great food but was expensive.
Meeting facilities were above average. Location is very convenient to LAX but plan on a decent drive with substantial traffic if you are doing any sight seeing.

Stayed: February 2017, travelled on business
Thank Shawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel, responded to this reviewResponded 17 February 2017

Our team was delighted to welcome you to our hotel for your recent conference and I’m happy to read that you were pleased with our meeting facilities and convenient location next to LAX. We do regret that your overall stay did not meet all your expectations and we hope to have the opportunity to welcome you back to the Sheraton Gateway Los Angeles Hotel in the future so we can win you over completely. We’d love to see you again soon. Thank you.

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Reviewed 16 February 2017 via mobile

The proximity to the airport is the best. There are hop on hop off buses from the front of the hotel on West Century Blvd. The breakfast is awesome and what a choice available up to 11am. A heated pool and jacuzzi is also a bonus. There is a Airport shuttle every hour.

Stayed: February 2017, travelled with friends
Thank sherley2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel, responded to this reviewResponded 16 February 2017

Thank you for your lovely five-star review of the Sheraton Gateway Los Angeles Hotel. It’s great to read that you were pleased with our excellent location and that you enjoyed relaxing by our pool and starting your day with our delicious breakfast. Please come back and stay with us again the next time you’re in LA!

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Reviewed 15 February 2017

We upgraded to a deluxe room which was a good size with a very comfortable bed. I was a bit reluctant to eat at the bar in the hotel but was pleasantly surprised with the quality of the food. Being close to the airport I thought the rooms would have been better soundproofed. Overall it was ok.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank debandalbie2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel, responded to this reviewResponded 16 February 2017

Thank you for your recent stay with us. I’m delighted that you were pleased with your deluxe room upgrade and with the delicious menu choices available at our lobby bar. We hope to have the opportunity to welcome you back to the Sheraton Gateway Los Angeles Hotel again in the future.

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