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“Great stop after our cruise”
Review of Hilton Long Beach

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Hilton Long Beach
Ranked #6 of 58 Hotels in Long Beach
Certificate of Excellence
GreenLeadersSilver level
Reviewed 14 February 2012

We overnighted at the Hilton Long Beach after a Carnival Cruise. Hotel is close to many restaurants, shopping, and attractions in Long Beach. Easy walking distance to the Aquarium of the Pacific. The room was large, clean, and comfortable. A continental breakfast was included in our package and it was pretty good. The hotel restaurant and gift shop are pricey as are most. The staff was very friendly and helpful. Kudos to them for helping us find our way around the area. They offer a free shuttle which could be very useful although we didn't need to use it. High Speed Internet is NOT high speed so even something as simple as checking in for your flight is a bit of a chore. Also note that the pool is out of service until March which was kind of a bummer for the kids. However, I would stay here again!

Room Tip: Become and HH Honors member for some complimentary upgrades (like HSIA)
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  • Stayed: February 2012, travelled with family
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Thank cds4713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLBConcierge, General Manager at Hilton Long Beach, responded to this reviewResponded 23 February 2012

Thank you for the review and for recognizing our staff who do their very best when you are away from home to make you feel like this is your home away from home... We look forward to welcoming you back soon.

Mike

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1,051 - 1,055 of 1,284 reviews

Reviewed 8 February 2012

I spent 4 nights at the Hilton, Long Beach, and had a pleasant stay. My deluxe king room was spacious and had windows on three sides and a small balcony. Service was excellent, with them bringing room service, or extra pillows and a blanket without delay. Room service food was also pretty decent. Staff at the front desk and in the restaurant was always pleasant and friendly. I chose a deal that came with a choice of 3 perks. I chose free parking, free breakfast, and free movies -- so it was fun not being nickle and dimed. They also put 2 free bottles of water in the room daily, and that was a nice touch. Windows could've been a smidge cleaner, but there was a lot of construction in the neighborhood. The hotel was 2 blocks from the court, so it was ideal for my purposes.

Room Tip: The rooms to the south have the best views, becqus you can see the harbor and the cruise ships copmi...
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  • Stayed: January 2012, travelled on business
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2  Thank Don322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLBConcierge, General Manager at Hilton Long Beach, responded to this reviewResponded 14 February 2012

Don322,
Thank you so much for the comments and for giving us the opportunity to be part of your vacation. The team really appreciated your comments and we hope to see you again in the near future.

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Reviewed 29 January 2012

Decided to stay a night before the cruise. Booked a double but when arrived, they said that they ran out of double rooms and only had handicapped rooms. Asked for a roll-away bed and it was delivered quickly, but...the mattress looked to be 10 years old, very nasty. The bathrooms are old and could use remodeling.

The most shocking surprise was the food. Went to hotel restaurant and the prices definitely don't match the quality of food. Very, very expensive and mediocre meal. Alcohol prices through the roof, the alcohol on the cruise was 3 times cheaper. The only thing that's left of "Hilton" in the menu is the price!

Good location, close to port for those who plan on spending some time before the cruise.

  • Stayed: January 2012, travelled with family
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1  Thank ag2rsdft5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLBConcierge, General Manager at Hilton Long Beach, responded to this reviewResponded 23 February 2012

it is with disapointment that I read your comments and how the stay did not meet your expectations, please accept my appologies. We do our best to price ourselves competitevly with the market and on reading your comments have done an updated shop of hotels in the area to make sure we have parody and in some cases found our prices to be lower than competitors. Our Happy Hour pricing and specials are new and will be rolled out in March to everyone that we have the pleasure of welcoming through our doors and hope that we will be able to welcome you back again also. In walking the room you were in and reviewing your comments we are making sure that all our products are changed and kept up to the highest standards and changing out any items such as a mattress should it be less than unacceptable to our guests.

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Reviewed 23 January 2012

Quiet hotel within walking distance to South Pine which is the restaurant district. Dining room is expensive but there is a coffee shop right next door in the World Trade Center where you can get breakfast. Cost of taxi to the cruise center is approx $20.00

  • Stayed: January 2012, travelled with family
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Thank wrld_tvler61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLBConcierge, General Manager at Hilton Long Beach, responded to this reviewResponded 14 February 2012

Thank you for your comments and from all of us at the Hilton we all hope that you had a great cruise and will join us again soon.

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Reviewed 23 January 2012

This hotel was a surprise considering the price. Located close to local attractions like the Queen Mary, Long Beach boardwalk and cruise ship center. The room was large and very comfortable.They provide shuttle services to local attractions. The hotel is also located on a local free bus line. The staff was very friendly and helpful, especially when providing suggestions for places to eat and shop.

  • Stayed: January 2012, travelled as a couple
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Thank Atepower32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Long Beach

Address: 701 West Ocean Boulevard, Long Beach, CA 90831-3100
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Long Beach
#17 Business Hotel in Long Beach
Price Range: $158 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Long Beach 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
The Hilton Long Beach Hotel and Executive Meeting Center is the perfect location for business or leisure travel, with over 40,000 sq. Ft. Of Executive meeting space and social function rooms. Located on Ocean Ave and just a few blocks from all the activities, restaurants, attractions and the Long Beach Convention Center. Rent one of our Fuji Cruisers for an enjoyable ride along the 22 mi oceanfront bike bath. ... more   less 
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Also Known As:
Hilton Long Beach & Executive Meeting Hotel Long Beach
Hilton Long Beach And Executive Meeting Center
Hilton Hotel Long Beach

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