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“Beautiful remodel but with some problems”

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Best Western Plus Vineyard Inn
Ranked #3 of 16 Hotels in Livermore
Certificate of Excellence
Ventura, CA
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Beautiful remodel but with some problems”
Reviewed 3 February 2012

Stayed here for one night with my mom and infant daughter before a family event. The place was practically deserted, I think we had an entire floor to ourselves. Front desk service was nice enough. The rooms were very nicely remodeled... the beds were super comfortable and lots of pillows. The carpet seemed a bit scratchy, even though new. I would keep my socks on walking across the floor. The sink area was tiny, and for some reason the toilet paper roll holder was mounted directly where my legs rested while sitting.... I kept banging my thighs on it. Very annoying! Also, the soaps seemed cheap and I'm pretty sure they've made the shampoo/conditioner sample bottles even smaller. Barely enough for two people. The room had two queens and should have been able to accomodate 4 people; however, there were only 3 full size towels in the room. Why?

Our room faced the street (highway is on the other side of the building) and there were LOTS of Harley motorcycles going by all afternoon. Took us awhile to figure out there was a Harley-Davidson place right next door..... very very noisy!

The breakfast was basic.... mostly cold choices including 2 kinds of cereal, oatmeal, toast, prepackaged bagels and muffins, and do-it-yourself waffles. Just ok. No orange juice and only one kind of fresh fruit (Tangelos? not sure what they were...).

Overall, it's a nice looking hotel with comfortable beds and pleasing decor, but they really need to work on more substantial and luxurious ammenities and a more satisfying breakfast for me to give this more than 3 stars.

Room Tip: Highway noise might be more ambient than the revving of motorcycles on the street side.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank OpinionatedTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Camano Island, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2011

The hotel is new and the rooms are new & clean. But the amenities are not the Plus standard that we expect from a "Plus": Styrofoam coffee cups instead of ceramic; thin bath towels, not plush; no bottled water in room; normal cheap Best Western bar soap. We did arrive on a Wednesday and partook of the complimentary ravioli, garlic bread & head lettuce salad "buffet".

Stayed November 2011, travelled as a couple
Helpful?
1 Thank Z28driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 October 2011

I stayed in a room on the first floor facing the high way.

pros:
nice neutral color scheme in room. pretty couch.
new rug that was soft on the feet
comfortable bed
nice staff
big room
sink in main room, not bathroom, so mirror doesn't fog

cons:
a bit of highway noise
noisy florescent lights
toilet was challenging to flush
neighbors alarm went off for a very long time.
mediocre but acceptable breakfast buffet
no restaurant in walking distance (although driving in livermore is easy)

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SarahWZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daly City
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2011

Stayed there for a wedding. Motel was fine but the staff was terrible. Need to learn to be more courteous. Had rooms blocked off for wedding party and then was told that we were not blocked off and people would be staying on different floors. That was changed. Front desk personnel complained about working overtime( not our problem). TV did not work originally, but Steve ( the only great employee) came and fixed it. Also phone did not work,nor did the alarm clock. Had to bring up all of the gowns, etc to the rooms and we loaded them up on luggage carrier. Employee came knocking on the door and said to hurry up with luggage carrier because people were yelling at her. I'm sorry, but there is a more diplomatic way to handle things. They were very busy, but it was obvious that the employeese DID NOT know how to handle busy. Also forget trying to call the front desk for any information on an outside line because they don't answer the phones! Was actually going to go next door to La Quinta (but they were booked). Inquired about senior discounts and AAA discounts, was told they had to charge more before they could offer discount-what's with that? Was told that we were getting `special rates' for the bridal party but it was the price that was online-same as everybody else. The rates are good. I suppose if you sleep there and have no interaction with personnel it is an okay place to stay.

Room Tip: You CANNOT under circumstances check in before 3PM. Not even 10 min beforehand.
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  • Stayed August 2011, travelled with family
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Helpful?
3 Thank L I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missoula, Montana
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 August 2011

This was a Plus version of Best Western and almost new. Great location, super clean, great beds, nice pool, and friendly staff. Definitely would stay again.

Stayed August 2011, travelled on business
Helpful?
1 Thank Bryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Vineyard Inn

Property: Best Western Plus Vineyard Inn
Address: 7600 Southfront Rd., Livermore, CA 94551
Phone Number:
Region: United States > California > Livermore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Livermore
Price range (per night): $180 - $344
Hotel Class:2.5 star — Best Western Plus Vineyard Inn 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Stylish, updated property for business and leisure travelers alike. Two minutes off Highway 580 and close to over 50 local wineries. 2 Miles from the Lawrence Livermore and Sandia National Laboratories. World renowned Golf Courses and dining nearby. ... more   less 
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Also Known As:
Best Western Livermore
Livermore Best Western

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