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“Spa of my Dreams and Gorgeous Setting ”

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La Quinta Resort & Club, A Waldorf Astoria Resort
Ranked #3 of 4 Hotels in La Quinta
Certificate of Excellence
Reviewed 12 October 2017 via mobile

My boyfriend took me here last month. The stark mountains rise steeply from the green lawns and golf courses making a breathtaking setting that whispers privacy and luxury. The rooms and homes are all stucco with red tiled roofs, grapefruit trees and palms, masses of flowers and fountains everywhere make wandering the grounds scenic.
Room was smallish but immaculate and the bed was awesome. A little seating area right outside the room next to the pool was perfect for wine & cheese. The Jacuzzi next to the huge pool was almost always ours alone, there are so many pools and jacuzzis on the property which is massive but feels like a village.
Onsite restaurants were generally good. Morgan’s was amazing service and delicious. Breakfast was my favorite.
The Adobe Grill- a very dark and wobbly table was annoying and I thought the guacamole was kind of meh, but Boyfriend liked it & entrees were delicious.
The little shop with coffee and wine and snacks is handy. I didn’t really explore the designer shops.
The spa is fabulous and I had a perfect massage. The steam room is a blast ( lol) scented and intense and there is ice and towels for when you exit. We braved the Celestial Shower and lounged in spa robes in the court yard listening to the birds and wind chimes after the massage. Bliss.
I loved it here. Please tip well as much of staff are paid minimum wage and pay for their own health insurance.

Stayed: September 2017, travelled as a couple
2  Thank themountainmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine S, Director of Operations, Rooms at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this reviewResponded 16 October 2017

Dear themountainmouth,

I am simply delighted that you found the setting, service, dining, and amenities at La Quinta Resort & Club so enjoyable! Whether it is strolling through lush gardens, satisfying your palate with fine dining, or indulging in the bliss of a day at the SPA, relaxing in the quiet luxury that surrounds you at the resort is an experience you will long remember. Thank you for being our guest.

Best regards,
Katherine Stoker

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128 - 132 of 1,748 reviews

A TripAdvisor Member
Mission Viejo, CA
1
Reviewed 11 October 2017 via mobile

I'm so saddened and upset about the lobby remodel at the La Quinta Resort in La Quinta California. I have been visiting this resort for at least 25 years. The Resort which was built in 1926 was recently taken over by the Hilton . The lobby is now filled with airport lounge furniture, 2 huge big screen tabs and to add insult to injury even airport type line dividers for checkout . Whomever approved this design never took into consideration the history of the Resort and the charm and ambience it had for years. I agree that furnishings need to be replaced and updated but in a manner that keeps the essence of the original building which was an adobe. The lobby design looks modern cheap. The beautiful fireplaces are now topped with a plain wide plank of light colored wood and the old Spanish style furnishings are all gone . Thank goodness the landscape looks the same and Hilton hadn't installed artificial turf or ripped out the flower beds .... yet.

Stayed: October 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine S, Director of Operations, Rooms at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this reviewResponded 16 October 2017

Dear Guest of La Quinta Resort & Club,

Thank you for being our loyal guest for so many years and for taking a few moments to share your feedback. Please know that we took great care to preserve the original architectural features and charm of the adobe lobby building while modernizing the interior so that all guests can admire it anew. La Quinta Resort has been part of Hilton's Waldorf Astoria brand for more than 10 years, and we are fortunate to have been able to upgrade many of the facilities during this time. We look forward to serving you again.

Sincerely,
Katherine Stoker

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Reviewed 9 October 2017

Stayed here one night for a wedding off property. Ideal location for that wedding. Hotel is fine, nothing great. Pretty location. Hectic check-in with confused valets tried to decide whether to take car and golf cart you to room or not. Spa villa was around a pool servicing 20 other rooms. Some people swam and partied late. Rooms was remodeled and large but felt kind of cheap. Bathroom kept the old Spanish tiles which was cute. Seemed like a slightly more upscale Embassy Suites.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Leif R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine S, Director of Operations, Rooms at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this reviewResponded 16 October 2017

Dear Leif R,

Thank you for being our guest. I apologize that we fell short in exceeding your expectations, and I hope we have an opportunity to redeem ourselves during a future stay with the luxury-level of service and accommodations you rightly expect.

Sincerely,
Katherine Stoker

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Reviewed 8 October 2017 via mobile

This place used to be good but it's gone down the tubes. The expensive rooms have beds that are incredibly painful but the less expensive rooms have comfortable beds. They now attract a lower class type of people that party in the room until all hours of the night and smoke inside the rooms. What's worse is that many of their rooms are adjoining rooms and they are not sound proof! You would think that if they are charging you $500 for a room that they would make it sound proof. Some managers run the place well and with an iron fist to the offenders but some managers need to learn to get a backbone. If people are being belligerent in their room, they should be moved and not the person who has to deal with it.

Stayed: October 2017
1  Thank LauraPatricia33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine S, Director of Operations, Rooms at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this reviewResponded 16 October 2017

Dear LauraPatricia33,

I am terribly sorry to learn of your less-than-satisfactory experience. Seeing to our guests' comfort is our first priority, and clearly, much more should have been to ensure that you had a wonderful stay. Please accept my apologies for our unacceptable lapse in attentiveness and know that I will be addressing your concerns with our management staff to avoid other instances such as those you describe.

Sincerely,
Katherine Stoker

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Reviewed 8 October 2017

we were looking for a place to celebrate our 25th anniversary. my wife decided to call La Quinta. this started a very positive stay at La Quinta Resort. the call taker worked with my wife to find the "perfect" location in the rather expansive grounds. when we arrived "things" just started to get better. the front desk receptionist was warm, pleasent and acknowledged we were there for our 25th. when we got to our room my wife was all smiles, she got what she ask for. a short while later a young man showed up with chocolate covered strawberrys on a 25th anniversary plate. style! we stayed just two days but your can rest assurred we will be back. La Quinta Resort can be very proud of their coustomer service, their employees and their facilities.

  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank GCSQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine S, Director of Operations, Rooms at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this reviewResponded 16 October 2017

Dear GCSQ,

Thank you for allowing us the opportunity to provide you and your wife with a wonderful getaway on such a happy occasion. Fond memories for you are also fond memories for all of us at La Quinta Resort & Club. Please come see us again soon.

Best regards,
Katherine Stoker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Resort & Club, A Waldorf Astoria Resort

Address: 49499 Eisenhower Dr., La Quinta, Greater Palm Springs, CA 92253-2722
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > La Quinta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in La Quinta
Price Range: $266 - $1,333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Quinta Resort & Club, A Waldorf Astoria Resort 4*
Number of rooms: 796
Official Description (provided by the hotel):
La Quinta Resort & Club and PGA WEST® is a world-renowned Southern California desert retreat featuring 796 elegantly appointed casitas, suites and villas; the 23,000-square-foot Spa La Quinta® with 41 pools and 53 hot spas; 41 tennis courts; over 100,000 square feet of indoor and outdoor meeting and banquet facilities; and exceptional cuisine at Morgan’s in the desert, TWENTY6 and Adobe Grill. Known as The Western Home of Golf in America® and named ”North America’s Golf Resort of the Year,” it is home to five award-winning golf courses and four private courses – designed by legends Arnold Palmer, Jack Nicklaus, Pete Dye, Greg Norman and Tom Weiskopf. Golf instruction is offered at the PGA WEST Golf Academy. ... more   less 
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Also Known As:
La Quinta Resort And Club
La Quinta Resort & Club Hotel La Quinta
La Quinta Resort & Club, A Waldorf Astoria Resort California Desert

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