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Reviews (135)
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3 - 8 of 135 reviews
Reviewed 6 January 2018

I run back and forth from LA to Las Vegas and stay in this hotel 2 times a week and the staff are always amazing. They do a great job keeping the rooms clean and inviting. The front desk staff are really helpful and actually treat me like family not just a random person.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Extended Stay
Thank clintons734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Los Angeles - La Mirada, responded to this reviewResponded 7 January 2018

Clinton, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you liked your spotless suite. Your praises have been shared with the entire team for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017

Excellent service..we enjoyed the stay. Staffs were good and nice. I was given some additional discount. Breakfast could have been better with more options. There were only some oats packets and some crackers

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Extended Stay
Thank rajeshr610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Los Angeles - La Mirada, responded to this reviewResponded 17 December 2017

Rajesh, thanks for being our guest at Extended Stay America. It is a pleasure to read about the excellent service you received from our staff and that you had a comfortable stay with us. Your compliments have been shared with the entire team for exceeding your expectations. We have also shared your comment with our concerned team members as we plan any changes to our grab-and-go breakfast. Thanks again, and we look forward to your next visit when in the area.

Sincerely,
Hotel Management

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Reviewed 26 September 2017

This hotel is adequate accommodations, reasonably clean, descent location. Front desk and front desk staff could have appeared and also been more professional, seemed to drag down the hotel some; though friendly and helpful. There was also not even a newspaper machine available. Parking is adequate also.

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank M_B_Zena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Los Angeles - La Mirada, responded to this reviewResponded 26 September 2017

Thank you for choosing our hotel and for your review. We are pleased to know you had an overall pleasant stay and liked your room and our convenient location, but we are sorry that we missed meeting some of your expectations. Your feedback is of utmost value to us as it will help us to improve. We appreciate you being our guest and hope to have the opportunity to serve you better in the future.

Sincerely,
Hotel Management

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Reviewed 3 August 2017

Desk staff was very friendly, personable, and willing to help. The property itself feels rundown. The room cleaning wasn't thorough; smudges on mirror, empty cans/bottles under bed. Only one elevator with cramped waiting slowing down checking out with a luggage cart.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank patriciajM3753JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Los Angeles - La Mirada, responded to this reviewResponded 4 August 2017

Patricia, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon.

Sincerely,
General Manager

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Reviewed 29 July 2017

Great hotel and service. very quite and easy to go to any type of Restaurants within 10 minutes drive. Free Wifi but speed is a little slow. can buy more speedy internet. Overall, this hotel is valuable.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank baikl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Los Angeles - La Mirada, responded to this reviewResponded 30 July 2017

Thank you for choosing to stay with Extended Stay America - Los Angeles - La Mirada. We are delighted to know overall you found us to be at a good value and that you liked our convenient location. Thanks again for reviewing us, and we look forward to seeing you again soon.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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