Where to begin? Check in... took 20 minutes since the desk person could not find me a room, said it was very full. Then told me there was no bellman to help with bags, since hotel was not full enough! Hotel is NOT a hotel, it is more like a series of motels, and the section I was in did not have an elevator, just outside concrete stairs.
The 'upgraded' room I got (I am a Gold Starwood) had a bathroom that in order to use or close the door, you needed to stand on the toilet, or climb on the sink. It was maybe 3' x 5' all in.
Then, at 1:20am there was a party in the center Jacuzzi (this was the side of the building the check in woman said was quiet). Big party. Called front desk as I woke up from the noise, they sent security, who just asked them to be quieter!!!!!! Of course, the minute he walked away, the party was even louder. Had to threaten to call San Diego police to get motel to tell them to get out of the Jacuzzi.
Ordered room service breakfast. Waiter shows up with no mug for the coffee (it was in a carafe!), no utensils (how to put jam on the toast???)... and the coffee was lukewarm at best.
This place is an old Radisson. Sheraton needs to tear it down, and get a new operator/management company.
Stay in any of the other hotels or motels in the area.......(was visiting nephew at UCSD), there are plenty of hotels in the area.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more less
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- Also Known As:
- Sheraton La Jolla
- La Jolla Sheraton