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All reviews manhattan beach beautiful hotel matisse restaurant old world charm european feel grand staircase european style first floor free parking across the street high ceilings would highly recommend this hotel los angeles front desk staff rooms are spacious definitely stay here again la area
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Reviewed 2 April 2018

We had a group travelling to Australia from Toronto and picked this hotel. In working with the groups department we found them to be very helpful. Lori and Laurie Ann both provided us with so much info to help make our 2 day stop a great time.

I would highly recommend this hotel for it's cleanliness, staff, location and the food in the restaurant. We were stuck for taxi's on a Sunday night as the Yellow Cab company let us down when they told us they would have taxi's there for us. Jack and Darneisha helped get us Uber to the airport which was greatly appreciated.

highly recommend this property.

Room tip: Eat at the restaurant here and enjoy the property
Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank PatBob56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Hi..there are 3 of us ladies staying at this hotel, as you know women need room.. so yes the rooms here are very spacious, there is a mini frigde, microwave too.. full length mirror in side the closet door, important for us ladies, beds are very comfortable, not to much road noise, food and bar service is excellent, nice and clean

Date of stay: March 2018
Trip type: Travelled with friends
Thank 88KA88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Manhattan Beach / Hawthorne, responded to this reviewResponded 4 April 2018

Dear Valued Guest,

We greatly appreciate you taking the time to give us a a star rating and for sharing your experience with us. Thank you for your kinds words regarding our hotel and for your recommendations. We are happy to see that we were able to provide all three of you lovely ladies with such a pleasant experience. We welcome you back for another wonderful stay soon!

Sincerely,

Dave Lagarce
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

This hotel is beautiful and also comfortable - the staff is warm and friendly and the property is beautiful with Renaissance features throughout the hotel. I stayed in a standard room and it was large and comfortable. I had a glass of wine at the restaurant and was comfortable and happy! Free wifi throughout the hotel (including at the bar) so it was seamless for me to work anywhere on the property. A few minutes away from LAX and immediately off the 405 Freeway makes it a perfect spot for travelers.

Room tip: courtyard views are lovely!!
Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank MarcyB124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Manhattan Beach / Hawthorne, responded to this reviewResponded 4 April 2018

Dear Marcy B,

Thank you so much for using your time to give us a star rating and for sharing your experience with us. Nothing thrills us more than to see that you enjoyed all of the wonderful scenery, our bar, as well as the accommodations that our hotel has to offer. We appreciate the kind words you have shared about our team members and hotel as our goal is to give exceptional service to each of our valued guests. We look forward to having you back for another stay very soon.

Sincerely,

Dave Lagarce
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

This hotel is very clean, also the decor is very unique, the staff is brilliant and attentive.
I needed late check out and they did that without extra charge.
There is a shuttle bus to the beach, but if you have a car is better as there is not much to do around.

Will be back!!!!

Date of stay: March 2018
Trip type: Travelled as a couple
Thank 165minul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Manhattan Beach / Hawthorne, responded to this reviewResponded 23 March 2018

Dear Minu,

We deeply appreciate you taking the time to share your experience with us. We are happy to see that we were able to provide you with a late check-out as well as exceptional service during your stay. Your warm compliments and recommendations are most appreciated. We welcome you back very soon for another wonderful time.

Sincerely,

Dave Lagarce
General Manager

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Reviewed 8 March 2018

There was not a drop of hot water for the morning shower. I also took an evening shower around 8pm and had lukewarm water. Very disappointing. Décor looks like a bordello. It was so wild, it made me laugh. crazy fun. I was also a single woman traveling and had a room right off the parking lot.

Date of stay: February 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank augustdeano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Manhattan Beach / Hawthorne, responded to this reviewResponded 10 March 2018

Dear Augustdeano,

We truly appreciate you taking the time to provide your insightful feedback regarding your recent experience. Please accept our most sincere apologies for the lack of hot water. Our highest commitment is to provide our guests with warm hospitality and the service you described is unacceptable. We will absolutely utilize your review as a training platform and will discuss your experience with the team to ensure we are exceeding guest expectations. Thank you again for your sincerity and we hope that you allow us another opportunity to welcome you back for a more enjoyable experience.

Sincerely,

Dave Lagarce
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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