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All reviews golf course make your own waffles hot tub outdoor fireplace breakfast room hard boiled eggs ceiling fan complimentary breakfast second floor bagels the ritz carlton would definitely stay here again short drive sliding door restaurant next door san francisco quiet location
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Reviewed 10 September 2018 via mobile

This is a very old dusty motel that is in desperate need of a remodel. The remote control had hair on it, there was a half a bottle of Coca-Cola in the refrigerator when we arrived, and the bathroom vanity was cracked and had ants crawling on the countertop. The rooms have ancient electric heaters, analog thermostats, and no AC. Soundproofing between rooms is nonexistent, the walls are paper thin. We were kept awake half the night with a party next-door. When we alerted the front desk employee (Bill) he said that he already spoke to them a few times as he’d gotten a few calls about it. That is not very helpful when you’re paying a lot of money to get a decent nights sleep. The party continued until 2 AM. Why was that allowed to continue after multiple complaints?? The kicker was that the next day at the front desk the staff claimed that they had no idea about the incident and were completely unaware. We will never return to this hotel.

Date of stay: September 2018
Trip type: Travelled with family
Thank capat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith W, General Manager at Half Moon Bay Lodge, responded to this reviewResponded 12 September 2018

Thank you for taking the time to provide a review from your recent stay. We take pride in providing the best possible service and comfort for our guests and we are always looking for ways to improve. We appreciate feedback from our guests and apologize that your recent experience fell short of your expectations.

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Reviewed 3 September 2018 via mobile

Less than thrilled with this hotel. Rude front desk staff. Mediocre rooms. Dark and old decor. Do not recommend this place. Will call to get a refund for one night. One star was generous. Will follow up with any results soon

Date of stay: September 2018
Trip type: Travelled with family
1  Thank drsight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith W, General Manager at Half Moon Bay Lodge, responded to this reviewResponded 4 September 2018

I'm sorry to learn your recent experience fell short of your expectations. Please feel free to call me at your convenience, at 650-726-9000, so that I may address your concerns to your satisfaction.

Sincerely,
Keith Wesselmann
General Manager

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Reviewed 31 August 2018

The pricey rate for a Saturday stay, and the term LODGE gave me certain expectations of what I would find. What we actually found was an OK motel. The room certainly wasn't any better than the chain hotel we'd stayed at in San Mateo. But the price was considerably higher. At maybe a hundred fifty dollars less I would have considered it a pretty good deal. The room and its furnishings looked a bit dated, but everything was clean and functioned properly. The breakfast provided was average motel fare. OK but not memorable. And as others have noted, you won't be right in Half Moon Bay. A short drive will be necessary..

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith W, General Manager at Half Moon Bay Lodge, responded to this reviewResponded 31 August 2018

Thank you for your recent visit, and for the feedback. While we're glad to know the cleanliness and functionality were up to your standards, we're sorry to learn other aspects of your stay fell short of your expectations.

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Reviewed 21 August 2018

We came up from hot So Cal for 2 nights and were very impressed with the lush landscape as soon as we pulled up. The staff at the front desk were very helpful and friendly, especially to my kids who enjoyed helping themselves to the cookies. The room was great- I loved the sliding door and screen out to a patio which faced the golf course.The hotel was very quiet, which was perfect for my family who was trying to escape the busy city. The coffee selection was perfect too. It may seem odd to add, but the window in the bathroom was a great feature. The linens were great quality and the bathrobes were a nice added touch. The breakfast provided was above my expectations. I loved that we were provided actual plates and silverware- not plastic. We enjoyed the pool and spa as well and they were both very clean. We didn't want to leave, and if we get the opportunity to head back up that direction in the future, we will be sure to stay there again.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank tramom1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith W, General Manager at Half Moon Bay Lodge, responded to this reviewResponded 21 August 2018

Thanks so much for the glowing review! We're thrilled that you and your family had a great time during your visit, and we appreciate you telling your story here. We hope to see you again soon!

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Reviewed 10 August 2018

Set back from Highway 1, so it is fairly quiet. Nice grounds. Good wifi. Good customer service. Breakfast bar is a bit too basic. Bathrooms need a remodel, especially the worn aluminum window. Very clean.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank levy94501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith W, General Manager at Half Moon Bay Lodge, responded to this reviewResponded 15 August 2018

Thank you for your visit, and for the great review! We're glad you enjoyed your experience and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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