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Comfort Suites Fresno River Park
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Reviews (307)
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182
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All reviewsfrontage roadriver parkfront deskan excellent place to staya great stayfresh scrambled eggsfresno riverparkindoor poolbeer and wineroom was cleanwould stay here againgreat customer servicefollowing morningcheck in was a breezeconvenient locationbusiness travelmorning breakfast
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47 - 52 of 307 reviews
Reviewed 29 August 2016 via mobile

Wonderful hotel! Patrick greeted us and could not have been more helpful! He is a big plus for this establishment. Breakfast is good, rooms are clean and well furnished. Located near shopping, restaurants, movies, and Costco!

Stayed: August 2016, travelled as a couple
Thank Jim Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2016

We enjoyed our stay because all the employees were very nice and helpful.

The room was excellent. The beds made for a good nights sleep.

We were so glad that this hotel had an elevator because my wife has a partially stiff right leg that makes it very hard to go up or down stairs.

Room Tip: All rooms are ok
  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Service
Thank ebarrydiane324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Guest Relations Manager at Comfort Suites Fresno River Park, responded to this reviewResponded 27 August 2016

Thank you for taking the time to give us your feedback. We are so happy to hear that you had such a great stay. If there is ever anything we can do to make your stay better please don't hesitate to let us know. We look forward to seeing you again soon.

Kerry S

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Reviewed 26 July 2016

The room was very clean and neat, as was the lobby. Very good value. The desk clerk (manager?) was great! Also, on Monday's through Thursday's the hotel has a "happy hour" with free snacks and also 2 free wine or beer.

  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank wearytraveler91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Guest Relations Manager at Comfort Suites Fresno River Park, responded to this reviewResponded 1 August 2016

We appreciate your kind review of our hotel and are pleased you chose our hotel and enjoyed your stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2016

It's hard to beat the price for a room for 6 people. Double beds feel small when you're used to a queen bed. But everything was clean and comfortable. The pool was average, but clean and well-maintained. Good, hot breakfast with good selection. Plenty of parking. Wi-Fi was sketchy at best.

  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Guest Relations Manager at Comfort Suites Fresno River Park, responded to this reviewResponded 1 August 2016

We are pleased you found your stay with us of great value! We appreciate your review and thank you for choosing to stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2016 via mobile

The staff was courteous and and the lobby is beautiful and welcoming. But. They are understaffed. Only one attendant. So when our TV didn't work at check in, it took four phone calls to get an answer and then the Lady behind the desk is who came to the room. Leaving the desk unattended, I assume, but what choice did she have. Our door HAD NO DEADBOLT. We barricaded in as an earlier review stated a man had come through the door in the night. The furniture was falling apart. The vent in the bathroom was broken and coated in dust. The pool foot doesn't lock and the deck was full of rusty dirty water. We will never stay here again and the positive Trip Advisor reviews...super fishy.

Stayed: July 2016, travelled with family
3  Thank msjen141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Guest Relations Manager at Comfort Suites Fresno River Park, responded to this reviewResponded 1 August 2016

Thank you for your feedback on your stay with us, we are please you found your arrival welcoming, we are sorry to read that we failed to meet your expectations in several areas, it is our goal to provide the highest quality service in both product and service.

We appreciate you sharing your observation. Your feedback allows us to insure and improve the quality of service we offer future guests.

Warm regards,

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