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“Excellent Service”

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Hampton Inn & Suites Fresno
Ranked #6 of 64 Hotels in Fresno
Certificate of Excellence
Reviewed 30 October 2011

We arrived two hours before check-in time, but it wasn't a problem. The staff was very friendly and helpful. Our room on the third floor was in pristine condition, and everything was in perfect order. The bed was extremely comfortable, and the hotel was nice and quiet. We would definitely stay here again.

  • Stayed: October 2011, travelled as a couple
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Thank jittterbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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471 - 475 of 535 reviews

Reviewed 23 October 2011

After a horrible night the night before in another hotel we checked into this hotel. I redeemed my hotel points plus paid $50 for the room. Once again, we ended up in a room at the far end of the hall. The room was near the highway and a busy street. The staff was great and check in was problem free. The room was nice and very, very clean. Microwave, coffee maker and sink. Very spacious with two queen beds and a sofa. Not much of a view, simply a nearby medical facility. We turned on the air and went out to visit with family and returned to the room as hot as when we left it. As we passed the desk, we enjoyed picking up a fresh warm chocolate chip cookie.We called for help and a young man came up to reset the air. That did not fix the problem. We called again and the desk clerk brought us an industrial fan that sounded like a helicopter in the room. She said that there was nothing she could do because the hotel was full. She suggested we open the windows. I thought she was nice but powerless to fix the problem. It was still warm outside but later in the evening we did open the windows. Unfortunately we heard every passing truck and car. So very little sleep all evening for any of us. The next morning we went down to eat at 7 am and the place was packed since the hotel had two tour buses staying. We were able to get coffee and oatmeal but the breakfast was gone by the time we arrived (7 am). It seemed odd that there would be only one, very harried but polite woman working the breakfast area with so many people checked in. Seemed like very poor planning. When I explained my dissatisfaction to the desk clerk she was very polite and offered to send me a voucher for a night stay at any other Hampton Inn. That was nice.

  • Stayed: October 2011, travelled with family
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2  Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2011

I stayed twice in this hotel in 2011. It is clean, spacious and convenient for business travelers or for an overnight stay. Staff is friendly and helpful.

  • Stayed: September 2011, travelled on business
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Thank dyniame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

Great location and friendly staff. Breakfast and managers reception very nice. However if you want a quiet room make sure you are not placed on the back near the hospital generator that kicks on and off all night long. Our thermostat was broken and did not get replaced until our last night leaving our room at 81F when we entered. Also the replenishment of coffee , towels, toiletries and water was inconsistent. We had to go to the desk every night to get something that was not replaced. And, PLEASE, no more Fabreze spraying in my room. We got all chocked up on our final night when we needed a good night sleep before a return red eye to the East coast.

  • Stayed: September 2011, travelled with family
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Thank 2muchfun4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

The staff here are helpful and cheerful, making it a great place to stay. We stayed here twice recently. Our rooms were good size, quiet, beds and bedding were comfortable (lots of good pillows), and rooms were very clean and well appointed with mini-fridge that even had a freezer portion (kept our blue ice packs cold). Like that A/C in room has thermostat. Very convenient location off the 41 Fwy, or exit the 99 South on Herndon and take it east to the hotel. Breakfast is good; like the omelets and waffles. Lots of restaurants nearby - most in driving distance - the fellow at the front desk suggested we try Pismo's Coastal Grill and it was a definite hit.

  • Stayed: August 2011, travelled on business
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Thank LAreader2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Fresno

Address: 327 E Fir Ave, Fresno, CA 93720-2974
Phone Number:
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Fresno
#2 Business Hotel in Fresno
#3 Romantic Hotel in Fresno
Price Range: $142 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Fresno 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The newly remodeled Hampton Inn & Suites Fresno is located in a great area of North Fresno in the heart of the medical community off Highway 41. Hotel amenities include a complimentary full hot breakfast buffet, evening reception with free beer, wine and appetizers (Mon-Thurs), outdoor heated pool and whirlpool, fitness center with brand new cardio equipment and free weights, business center, high speed internet access, new 32” flat screen TV’s, and Clean and Fresh Hampton Beds. 1,900 square feet of meeting space is available for up to 80 guests. Walking distance to three restaurants: Chili's, IHOP and Sweet Tomatoes. HHonors points awarded for every stay. Nearby attractions include: Fresno State UniversitySave Mart Center Grizzlies Stadium (Giants' AAA Baseball Team)Woodward ParkYosemite National ParkSequoia and Kings Canyon National ParksFresno Chaffee ZooIsland Water ParkForestiere Underground GardensSaroyan TheaterChina Peak & Badger Pass Ski AreasFresno Convention CenterTower DistrictMadera and Fresno County WineriesFresno Yosemite International Airport ... more   less 
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Also Known As:
Hampton Inn & Suites, Fresno Hotel Fresno
Hampton Inn And Suites, Fresno
Hampton Inn Hotel Fresno
Hampton Inn Fresno
Fresno Hampton Inn

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